Home Dialysis Operations Specialist

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

    Job Description:
  • Responsible for providing redeployment services for NxStage Home Hemodialysis (HHD) equipment
  • Includes dialysis machine and water system disinfections and testing, vendor coordination, scheduling with clinic teammates and patients, troubleshooting logistics issues
  • Effectively communicating with supervisor
  • Performs redeployment procedures (decontamination and testing) on dialysis delivery systems to prepare them for storage and redeployment
  • Communicates with clinic teams, patients, machine vendor, and transportation services regarding normal equipment order operations
  • Organizes orders in tracking files and inventory systems
  • Communicates reporting to supervisor
  • Troubleshoots order issues by communicating with patient/clinic and asking questions to machine vendor and transport services
  • Demonstrates a commitment to learning and seeks opportunities to expand knowledge and skills in redeployment operations.
    Requirements:
  • High School Diploma or equivalent required
  • 0–2 years of professional experience required
  • Experience in logistics, operations coordination, healthcare, equipment maintenance, or manufacturing environments preferred
  • Strong organizational skills with the ability to manage multiple orders and tasks simultaneously
  • Effective written and verbal communication skills, including professional phone communication
  • Basic computer proficiency and ability to work within tracking systems, inventory platforms, and reporting tools
  • Ability to follow detailed procedures and safety protocols with a high level of accuracy
  • Strong problem-solving skills with the ability to troubleshoot and escalate issues appropriately
  • Ability to work independently under supervision in a structured, process-driven environment
  • Demonstrated reliability, accountability, and attention to detail.
    Benefits:
  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star Learning.

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