Job Description
Infusion Solutions is a fast growing locally-owned home infusion and specialty pharmacy based in Washington state. This is a remote home infusion reimbursement position. We provide an excellent benefit package, competitive wages, and a fast-paced, safe, work environment.
Ideal candidate for this position will have 2+ years of home infusion billing experience (1 year is required), have great customer service skills, the ability to learn/adapt and who are excellent problem solvers. They will have the ability to lead, own the process and be results oriented.
- Candidate will:
- Prepare and submit clean claims to assigned insurance companies.
- Have a thorough understanding of all payer contracts. Experience with Copay Assistance a plus.
- Have experience in home infusion and specialty pharmacy billing
- Bill all charges on a daily basis and ensure timely, accurate submission and collection of claims.
- Ability to bill and collect on self-pay outstanding AR. Strong customer service experience with handling patient pay balance discussions.
- Verify that services and products are correctly authorized and required documentation is on file.
- Work toward accomplishing collaboratively set goals related to billing metrics.
- Work all claim denials on a daily basis.
- Follow up on all unpaid claims in a timely manner and prepare appeal or corrected claims to ensure payment.
- Be proficient in payer appeals process for underpaid or denied claim invoices
- Ability to verify Eligibility accurately via electronically and over the phone with the Payer at risk.
- Review EOBs and act appropriately.
- Timely Receivables-Revenue Management and Reporting
- Interpret Contracts/Maintain Payer customer service relationships in order to produce accurate claims, validate reimbursement and keep A/R to company standards.
- Provide excellent customer service.
- Requirements:
- Minimum of two (2) years of medical billing experience required.
- Prior experience in Home Infusion Billing.
- Experience with billing Major Medical claims.
- Proficiency in CPR+ or CareTend systems is highly desirable.
- Experience working with Pharmacy Benefit Managers (PBMs) is a significant advantage.
- Prepare and submit clean claims to assigned insurance companies.
- Have a thorough understanding of how to convert vials into units & vice versa per the payer’s fee schedule.
- Understands how to submit and perform corrected claims via various clearinghouses.
- Comprehends payer contracts and fee schedules, i.e., per diems, AWP’s, NDC#’s, etc.
- Skills:
- Exceptional customer service skills.
- Two (2) years of medical billing experience
- Home Infusion Billing Experience
- Strong knowledge of government insurance plans, managed care plans, HMO/PPOs and Patient Billing
- Accurate and detail oriented including ability to work under pressure.
- Experience with Microsoft Office Suite (Word/Excel)
- Hands on experience with a computerized billing system.
- Experience with CareTend Infusion Pharmacy software for billing highly preferred.
- Ability to self-motivate and effectively solve complex problems through internal/external interactions.
- Knowledgeable in Medicare and Medicaid guidelines for home infusion therapy
- Knowledge of infusion billing for medical and commercial Medicaid payers.
- Ability to deal with problems involving several variables in particular situations.
- Professional demeanor to interact with clients, insurance companies and referral sources.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Expected hours: 40 per week
- Schedule:
- 8 hour shift
- Monday to Friday
- Must be available to work full-time, from 9:00 AM to 5:00 PM Pacific Standard Time (PST).
- Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Application Question(s): Have you used the software CPR+ or CareTend at any of your previous employers?
Education: High school or equivalent (Required)
- Required Experience:
- Medical Billing: 2 years (Required)
- Home Infusion Billing software: 2 years (Required)
- Pharmacy or home infusion: 2 years (Required)
- Major Medical: 2 years (Required)
- Pharmacy Benefit Managers: 1 year (Preferred)
Language: English (Required)
Shift availability: Day Shift (Required)
Work Location: Bellingham or Federal Way locations, based on employee’s state of residence; remote exceptions may apply.
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