Job Description
New York Life is a Fortune 100 mutual company with a legacy of purpose and integrity, focused on evolving into a technology and data-driven organization. They are seeking an HRIS Associate to support the maintenance and optimization of HR systems, particularly SAP SuccessFactors Employee Central, while collaborating closely with various teams to enhance employee experiences through effective HR technology. Responsibilities Analyze HR system issues, identify root causes, and recommend solutions Support the configuration and maintenance of SuccessFactors Employee Central Execute testing for system updates, enhancements, and fixes; document results and recommend improvements Review system releases and assess new functionality for potential business use Translate business needs into system updates and process improvements Perform data uploads and validation to ensure accuracy and integrity Partner with HR and Technology teams to support system-related initiatives and resolve issues Contribute to process improvements, including opportunities to leverage automation and AI Skills Bachelor's degree or equivalent experience 1–3 years of experience in HR systems, HR operations, or a related field Basic understanding of HR processes and data management Strong analytical and problem-solving skills Ability to communicate clearly and effectively with a variety of stakeholders Highly organized with strong attention to detail Ability to manage multiple priorities and work both independently and collaboratively Experience with SAP SuccessFactors Employee Central Experience supporting or maintaining HR systems Exposure to system testing, releases, or implementations Familiarity with HR data, reporting, or system integrations Interest in AI, automation, or emerging HR technologies Benefits Leave programs Adoption assistance Student loan repayment programs Company Overview For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. It was founded in 1845, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is