Job Description
Fitch Ratings is a global leader in financial information services, and they are seeking a Hybrid Business Analyst & Project Manager to support their Revenue Enablement Team. This role involves serving as a critical bridge between business and technology teams, managing project coordination, and ensuring effective communication to enhance operational efficiency.
Responsibilities
- Your will build your core knowledge to be a Subject Matter Expert and partner with BRM teams to proactively identify business challenges, opportunities, and enhancement needs across assigned business verticals
- Conduct stakeholder interviews, workshops, and discovery sessions to capture detailed business requirements
- Translate business needs into clear, comprehensive, technically feasible requirements documentation including user stories, acceptance criteria, process flows, and wireframes
- Validate requirements with stakeholders and technical teams to ensure alignment and feasibility
- Manage multiple concurrent projects and change requests from initiation through delivery
- Coordinate with development teams, QA, infrastructure, and other technical stakeholders
- Track project progress, identify bottlenecks, escalate risks, and maintain project documentation, timelines, and status reports
- Ensure deliverables meet business requirements and acceptance criteria
- Serve as the primary liaison between BRM teams and technology/support groups for assigned verticals
- Reduce communication overhead and administrative burden on BRM colleagues
- Build strong relationships across business and technology teams and facilitate change management activities
- Provide regular updates to stakeholders on project status and upcoming enhancements
- Identify opportunities to streamline processes and improve platform functionality
- Maintain knowledge of industry trends, best practices, and competitive platforms
- Contribute to development of requirements templates, documentation standards, and best practices
Skills
- 1-3 years of experience as a Business Analyst, preferably in financial services or fintech environments
- Proven track record of gathering requirements and delivering successful technology projects
- Experience working with development teams in Agile/Scrum environments
- Strong proficiency in requirements documentation tools (Confluence & JIRA)
- Familiarity with Jira, Confluence, Microsoft Project, and Microsoft Forms
- Strong understanding of financial services business processes
- Exceptional ability to translate complex concepts into clear, accessible language
- Strong written and verbal communication skills with ability to communicate technical concepts to non-technical audiences and vice versa
- Proven stakeholder management experience across multiple organizational levels
- Collaborative mindset with ability to build trust and credibility quickly
- Experience developing or working with AI tools
- Strong facilitation and workshop leadership abilities
- That you are a Subject Matter Expert
- Understanding of software development lifecycle (SDLC) and Agile methodologies
- Experience creating process flows, wireframes, and technical specifications
- Experience with data analysis and reporting
- Track record of reducing time from requirements gathering to development completion
- Demonstrated ability to drive alignment without direct authority
- Empathy for understanding pressure points for both business and technical teams
Benefits
- Great Development Opportunity: Position yourself as a critical bridge between business and technology, combining analytical expertise with project coordination in a high-impact role
- High Visibility: Work directly with BRM teams and technical delivery groups, influencing platform enhancements that drive revenue and competitive positioning
- Amazing Team: Collaborate with commercial and technology stakeholders across multiple organizational levels in a supportive, fast-paced environment
- Great Benefits: Fitch Group is committed to providing a competitive benefits package, reflecting our appreciation for the hard work and dedication of our employees.
Company Overview
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