Job Description
CVS Health is dedicated to building a world of health around every individual, and they are seeking a Hybrid Field Sales Representative to drive sales growth through field-based sales activities and telesales programs. This role will manage member relationships, sell Medicare products, and achieve performance goals while adhering to regulatory standards. Responsibilities Acquire, convert, and retain new and existing members through a combination of field based programs, including face to face appointments, retail engagements, provider relationships, centers of influence, referrals, and inbound and outbound calls Assess customer needs using consultative, needs based questioning and active listening to recommend appropriate Medicare products and services Own the end to end member relationship throughout the year, serving as the primary point of contact for plan, benefit, product, and service inquiries, and resolving product utilization issues Accurately document sales activities, call interactions, leads, and center of influence relationships within the hybrid field sales technology platforms Achieve sales, quality, retention, and performance goals while adhering to state, federal, and CMS Medicare sales requirements, including secret shopper and quality standards Continuously develop sales, product, and system knowledge to support customer acquisition metrics, key performance indicators, and professional growth Skills Bachelor's degree or 1-2 years of experience selling Medicare products, including Medicare Advantage and Medicare Supplement plans Ability to obtain a Life and Health insurance license within 60 days of employment start date Strong communication, presentation, and listening skills with the ability to perform consultative selling conversations in person and by phone Proven ability to build, manage, and grow a book of business in a fast paced, performance driven environment Strong problem solving, decision making, and basic mathematical skills without reliance on a calculator Regular and reliable attendance, ability to travel locally as required, and willingness to perform additional duties as assigned by leadership High level of proficiency with computers, Microsoft Office, and sales related technology systems, with the ability to multitask while on calls Self-motivated, adaptable, and resilient, with the ability to remain professional when handling dissatisfied customers Demonstrated growth mindset, collaboration skills, and commitment to continuous development Experience assessing consumer needs and applying cost benefit analysis to recommend solutions Demonstrated success achieving or exceeding sales goals Creative and strategic thinker with the ability to develop innovative solutions for customers Benefits Medical, dental, and vision coverage Paid time off Retirement savings options Wellness programs Other resources, based on eligibility Company Overview CVS Health is a health solutions company that provides an integrated healthcare services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode Island, USA, with a workforce of 10001+ employees. Its website is