Job Description
Work with a team of bright and motivated people as a Call Center Specialist - Full Time, Remote! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive success. This position comes with an attractive salary of a competitive salary.
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Company:ClaimsPro LP - International Programs GroupCall Center Specialist - Full Time, Remote (Little Rock, Arkansas)
IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.
Reporting to the Claims Supervisor of our Storsmart Team, the Call Center Specialist is the first point of contact regarding new and existing claims.
Job Responsibilities:
 Answer incoming calls for new claims
 Make outgoing calls for messages received regarding new claims
 Enter new claim information into the Storsmart website
 Messages examiner with information regarding existing claims
 Communicates with insureds and co-workers in a professional, positive and proactive manner.
 Work collaboratively acrossall internal departments.
 Adhere to all company and department personnel policies and procedures.
 Other related responsibilities and tasks as assigned by your immediate supervisor or other management as directed.
 Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
Qualifications:
 High School Diploma required
 Bachelor Degree is preferred
 Proficient in Microsoft Office
 Good Typing and spelling skills preferred
Competencies:
 Problem Solver
 Strong communicator (verbal and written)
 Ability to multi-task and handle high volume of concurrent tasks
 Work collaboratively with others inside and outside the company
Environment/Working Conditions:
 Only US residents will be considered
 Dynamic environment with tight deadlines, number and changing priorities
 All prospective employees must pass a background check
 Location: Remote working, but may be called into work in the office temporarily or permanently at any time
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Apply Job!
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Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
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