Industrial B2B Sales Account Manager (calling on OEM's)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Position Summary

The Sales Account Manager B2B (Business to Business) Industrial/Technical Products is responsible for direct sales to OEM's (not distribution) and managing-growing a portfolio of assigned customer accounts while developing new revenue opportunities within existing and target customers. This role serves as the primary point of contact for clients, ensuring strong relationships, high customer satisfaction, and consistent revenue growth.

The ideal candidate is consultative, customer-focused, and skilled at coordinating internal resources to deliver solutions that meet customer needs.

Key Responsibilities

Manage and grow assigned accounts through proactive engagement and relationship development
Serve as the primary liaison between customers and internal teams (sales, operations, engineering, customer support)
Build trusted advisor relationships with key decision-makers and stakeholders
Ensure customer satisfaction, retention, and long-term partnership development

Identify and pursue upsell, cross-sell, and expansion opportunities within existing accounts
Develop account plans to achieve revenue, margin, and growth targets
Prepare and deliver sales presentations, proposals, and pricing negotiations
Forecast sales activity accurately and maintain pipeline visibility

Identify new customer opportunities through referrals, networking, and market research
Support new customer onboarding and transition to long-term account ownership
Monitor market trends, customer needs, and competitive activity

Work closely with operations, supply chain, engineering, and customer service teams to ensure timely delivery and issue resolution
Coordinate product launches, service implementations, and contract renewals
Manage customer escalations and resolve issues in a timely, professional manner

Maintain accurate records in CRM systems (e.g., Salesforce, HubSpot)
Track customer activity, opportunities, and performance metrics
Provide regular reports on account status, forecasts, and growth initiatives

Qualifications

Bachelor’s degree in Business, Marketing, Engineering, or related field (or equivalent experience)
5-10+ years of experience in B2B industrial "consultative sales" or account management
Proven track record of meeting or exceeding sales targets
Strong communication, negotiation, and relationship-building skills
Ability to manage multiple accounts and priorities simultaneously