Job Description
Axon is a company on a mission to Protect Life, focusing on critical safety and justice issues through their devices and cloud software. The Inside Sales Representative for ALPR will be the product expert for the Outpost/Lightpost solution, supporting the sales team with demos, quote assistance, and customer inquiries to drive sales and improve deal quality. Responsibilities Be the product authority for ~40 West Small City inside sales repsâfielding questions on Outpost/Lightpost features, compatibilities, deployment models, pricing, warranty, and integrations with Axon software and broader public safety workflows Deliver compelling product demos (phone/web and onâsite) tailored to lawâenforcement use casesâshowing operational value, ROI, and how Outpost/Lightpost ALPR maps to mission outcomes (e.g., alerts, investigations, deterrence) Quote and scope support: Build or assist with BoMs, SKUs, and pricing packages; guide reps on services, bundles, accessories (e.g., mounts/installation/connectivity), and renewals; ensure quoting accuracy and completeness Deal coaching: Join customer calls to address technical/product questions, deârisk objections, and recommend bestâfit Outpost/Lightpost configurations and deployment approaches Enablement & training: Run regular enablement sessions for the West Small City team; maintain demo scripts, quickâreference guides, and FAQs specific to Outpost/Lightpost Partner coordination: Liaise with internal Product/Marketing and relevant ALPR ecosystem partners (as applicable) to stay current on releases, certifications, programs, and roadmaps Asset & demo kit management: Maintain demo environments and loaner gear; coordinate POCs/pilots and postâdemo followâbolthires to drive conversion CRM & process excellence: Log demo/quote activities in Salesforce; maintain opportunity notes, next steps, and ensure smooth handoffs to closing reps and postâsale teams Voice of the customer: Capture product feedback and common requests; funnel insights to Product and Ops to improve our Outpost/Lightpost portfolio and sales motion Industry readiness: Attend trainings to deepen expertise in public safety ALPR operations, policies, privacy, and best practices Skills Extremely communicative, highly organized, and productâsavvy with a knack for translating complex tech into clear customer value Bachelor's degree or equivalent applicable experience 1+ years in a sales, preâsales, sales engineering, or product specialist role (inside sales environment preferred) Salesforce (or equivalent CRM) proficiency; comfort with quoting/CPQ tools Proficiency with bolthires Word, PowerPoint, Excel, and Outlook Strong facilitation and demo skills over phone/web; polished written and verbal communication Excellent time management; able to multiâtask across multiple reps and opportunities Problemâsolving and creative thinking in a fastâpaced, selfâdirected environment Familiarity with ALPR/fixedâcamera deployments Public safety use cases Comfort discussing data retention/privacy considerations Investigative workflows Benefits Competitive salary and 401k with employer match Discretionary paid time off Paid parental leave for all Medical, Dental, Vision plans Fitness Programs Emotional & Mental Wellness support Learning & Development programs And yes, we have snacks in our offices Company Overview Axon provides electronic control devices to law enforcement and corrections agencies.
It was founded in 1993, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Axon has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 7 in 2023, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.