Job Description
Title: Inside Sales Representative
Location: Madison United States
$20 ‒ $21 Hourly
Job Description:
If you love turning conversations into solutions - and solutions into sales - this role is for you.
As an Inside Sales Specialist, you'll be at the center of inbound opportunity. Customers are already reaching out. They already have a need. Your job? Listen well, think strategically, and guide them toward the right solution while growing revenue and margin.
You won't just "take orders." You'll build relationships, uncover future projects, cross-sell complementary products, and elevate every transaction into a smarter, more complete solution.
If you're energized by helping customers, juggling details, and hitting measurable goals - you'll thrive here.
We help educators and librarians create better learning spaces and experiences. That means our sales team doesn't just move products - we help build classrooms, libraries, and community spaces where learning happens.
A Day in the Life
Respond to inbound calls and emails
Create quotes and enter orders accurately
Track activity in Salesforce and ERP
Cross-sell and upsell to increase value
Identify larger projects and coordinate handoffs
Work Schedule & Environment
Monday-Friday, standard business hours
Onsite in Madison, WI, remote, or hybrid work arrangements available
High-volume phone and email communication
Goal-oriented sales environment
Occasional tradeshow participation
What You'll Need
Experience handling inbound sales or customer inquiries
Ability to quote and process orders accurately
CRM/ERP experience (Salesforce preferred)
Strong communication and multitasking skills
Cross-selling or upselling experience preferred
Associate degree or equivalent experience
Compensation
Hourly base pay of $20-$21 per hour depending on experience
Commission opportunity of $15,000 annually based on sales performance
Benefits
We offer a very extensive benefits package designed to support your health, financial well-being, and work-life balance.
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