Job Description
About the position
The Insurance Verification Representative at Sentara Healthcare is responsible for performing insurance verifications for scheduled patient services and obtaining necessary pre-certifications. This full-time, permanent position operates in a hybrid model, requiring both in-office and remote work. The role is essential in ensuring that patients receive the appropriate insurance coverage for their healthcare services.
Responsibilities
Β Perform insurance verification for all scheduled patient services.
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Β Obtain required pre-certifications in a multi-disciplinary environment.
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Β Assist patients with insurance-related inquiries and issues.
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Β Maintain accurate records of insurance verifications and communications.
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Β Collaborate with healthcare providers to ensure proper insurance coverage.
Requirements
Β High School Diploma or Equivalent.
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Β One year of experience in a healthcare environment or completion of a healthcare-related certificate program.
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Β One year of experience with medical insurance in a hospital or physician's office.
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Β Transferable skills such as one year or more in a call center or customer service.
Nice-to-haves
Β Experience in a call center environment.
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Β Familiarity with medical terminology and insurance processes.
Benefits
Β 401(a)
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Β Disability insurance
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Β Relocation assistance
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Β Health insurance
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Β Dental insurance
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Β 401(k)
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Β Tuition reimbursement
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Β Paid time off
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Β Vision insurance
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Β 403(b)
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