Job Description
About the position
This internship will support the Lowes Foods eCommerce organization on a series of digital merchandising initiatives that support category improvements. This position will report to our eCommerce Merchandising Specialist. In this role, you will be right in the middle of a fast-paced part of our business and given the opportunity to participate in a variety of important responsibilities. This position will primarily be hybrid, with some time spent in the Lowes Foods corporate office in Winston-Salem, NC. In office time will be planned accordingly. This is a great opportunity to be directly involved with the very fast-paced and highly disruptive grocery ecommerce market and learn the fundamentals of eCommerce retail, information technology, and customer service.
- Responsibilities
- Assist in managing and optimizing our e-commerce website.
- Help maintain product listings, including descriptions and images
- Support guest services by addressing online inquiries and resolving issues.
- Provide insights and suggestions for improving user experience .
- Category Merchandising: Work with the Merchandising Specialist to focus on a category and department digital shelf , both first and third party .
- Partner with the Category Managers to identify problems within the online digital shelf and image repository.
- Once problems are identified , use your time to work with departments and managers to solve these problems and align the digital shelf.
- Support the Merchandising Specialist in setting up new items .
- Align with category management on online category revamps. This will include a review of existing hierarchy, items and landing pages.
- Special Projects: Supports other projects as directed by the eCommerce Merchandising Specialist.
- Work with sponsor teams and IT partners.
- Participate in deep dive sessions.
- Help define requirements, ensuring we are bringing the business vision to reality.
- Requirements
- Proficient in excel and google
- Basic understanding of SEO, online merchandising
- Ability to analyze sales data and identify patterns
- Interest in consumer behavior
- Highly organized and detail oriented
- Comfortable working with fast changing priorities
- Problem solving mindset
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