IT-Software Engineer (Operational centric thinking/production support)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

  • UNIX / Linux Administration & Shell Scripting (BASH): 3-5+ years
  • Server navigation, scripting, automation, troubleshooting
  • Full Stack Development:
  • Java, JavaScript, Spring Boot, Microservices, Angular, ASP.NET, C#, C
  • Process & Systems Analysis: 3-5+ years
  • Navigating applications, workflows, and technical systems
  • Production Support / Operations: 5+ years
  • Incident management, monitoring, root cause analysis
  • Code Management: GitHub (3+ years)
  • Database & Data Processing:
  • MySQL, SQL, structured/unstructured data (3+ years)
  • Python (Basic): 2+ years (good to have)
  • LAMP Stack: 2+ years (good to have)
  • Linux, Apache, MySQL, PHP
  • Monitoring & Logging Tools: Dynatrace, Splunk, New Relic (preferred)
  • Containerization & CI/CD: Docker, Kubernetes, Jenkins, GitHub Actions (preferred)
  • AI & Automation Skills (Required)
  • All resources are expected to demonstrate baseline proficiency in enterprise-approved AI tools, including:
  • Consistent Use:
  • Minimum 90% weekly usage of tools such as GitHub Copilot and Microsoft 365 Copilot
  • Applied Productivity:
  • Use AI for coding, documentation, analysis, and decision support
  • Continuous Learning:
  • Stay current with evolving GenAI capabilities and apply best practices
  • Domain & Business Skills
  • Healthcare systems and application workflow experience (3+ years preferred)
  • Data archiving, processing, and compliance awareness
  • Operational-centric mindset
  • Strong problem-solving and analytical thinking
  • Ability to work in complex, regulated environments
  • Excellent communication skills are the main requirement for this role.
  • Ability to clearly communicate with technical and non-technical stakeholders
  • Provide timely status updates and risk assessments
  • Document processes, issues, and solutions
  • Collaborate effectively in cross-functional teams
  • Support customers during production incidents
  • Communicate expectations, progress, and deadlines professionally
  • Bachelor's degree in Computer Science, Data Science, Engineering, or related field (or equivalent professional experience)

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