Job Description
About the position
The IT Systems Analyst - EpicCare AMB position at Sentara Healthcare is a full-time remote role focused on supporting and optimizing EpicCare Ambulatory applications for non-Sentara owned physician practices. The analyst will be responsible for application builds, upgrades, and enhancements, as well as providing day-to-day support and problem resolution. This role requires a self-motivated individual with strong analytical skills and the ability to work independently in a remote environment.
Responsibilities
ย Support and optimize EpicCare Ambulatory applications for non-Sentara owned physician practices.
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ย Perform and document workflow assessments to determine functional requirements for optimal application utilization.
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ย Develop system test plans and conduct testing of software upgrades and patches.
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ย Provide daily on-call support for application-related issues.
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ย Analyze business and clinical needs, evaluate software releases, and recommend process optimizations.
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ย Oversee smaller-sized projects or components of projects related to software application releases.
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ย Coordinate implementation or project planning around software application releases and third-party integrations.
Requirements
ย Bachelor's degree or equivalent experience in lieu of a degree.
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ย 3 years of relevant experience with a degree or 5+ years of relevant experience without a degree.
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ย Current EpicCare Ambulatory application certification is required.
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ย Helpful but not required to have current Epic Prelude application certification.
Nice-to-haves
ย Experience with Prelude application build.
Benefits
ย Medical insurance
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ย Dental insurance
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ย Vision insurance
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ย Life insurance
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ย Paid Time Off
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ย Sick leave
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ย Tuition reimbursement
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ย 401(k) with employer match
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ย 403(b) with employer match
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ย Performance Plus Bonus
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ย Career advancement opportunities
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ย Work perks
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