IT Training and Support Coordinator

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Endeavor Health is seeking an IT Training and Support Coordinator to provide administrative support for their system-wide IT Training and Support team. The role involves scheduling training sessions, maintaining records, and ensuring effective communication with stakeholders to enhance training processes.

Responsibilities

Assists in scheduling end-users for the appropriate classes according to the curriculum guide and maintains records of classroom attendance
Contacts department leadership to schedule end-users for training
Follows up with end-users who have missed class and need to be rescheduled
Monitors test-out requests for eligibility and provide access to testing options
Coordinates testing as needed
Reconciles testing records in Learning Management System and course registration as applicable
Serves as a resource to guide leadership and end-users on appropriate class selection
Supports setup for classroom training including all classroom materials, computer setup as needed and monitors and maintains department equipment inventory
Ensures room reservations, course catalog and employee intranet site is updated and maintained
Performs general office administrative tasks as required (supply orders, print requests, department communications etc.)

Skills

High School Diploma or GED Required
One (1) or more years of experience of performing administrative duties in a professional setting
Proficiency in Microsoft Office Suite applications
Demonstrates initiative and a lean towards curiosity, out of the box thinking and innovative
Strong level of customer service and organizational skills
High level of written, verbal communication and interpersonal skills
Displays ability to prioritize
Able to learn and utilize system tools to coordinate training
Personal and ethical accountability

Benefits

Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off
Community Involvement Opportunities

Company Overview

Endeavor Health is a health system helping community health and wellbeing, advancing health equity, and supporting local economic growth. It was founded in 1886, and is headquartered in Evanston, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.endeavorhealth.org.

Company H1B Sponsorship

Endeavor Health has a track record of offering H1B sponsorships, with 2 in 2025. Please note that this does not guarantee sponsorship for this specific role.

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