Job Description
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## Key Role Overview
As a JD Associate at Valley Mall (Union Gap, WA), you will assist with daily store operations and deliver exceptional customer service in a fast-paced retail environment. The role focuses on creating memorable shopping experiences, driving sales performance, supporting merchandising and inventory workflows, and contributing to the store's overall success.
## Key Responsibilities
- Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
- Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
- Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment, and store maintenance.
- Ensure compliance with company policies, procedures, and health & safety regulations.
- Work collaboratively with team members to achieve store sales and operational goals.
- Perform additional duties and projects as required by store management.
## Required Qualifications
- Proven experience in retail or a similar role is preferred; demonstrated ability to meet or exceed sales targets is a plus.
- Passion for delivering outstanding customer service and creating memorable shopping experiences.
- Strong interpersonal and communication skills; ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude, reliability, strong work ethic, and willingness to work flexible hours including weekends and holidays.
- Basic math skills and familiarity with POS systems; clear spoken English and proficiency in reading, writing, and basic math in English.
- Availability: set weekly availability including a mix of mornings, days, and nights based on business needs; consistent punctuality and regular attendance.
- Must be at least 18 years or older (note: individuals 16+ may be eligible in certain states; not applicable for this location).
## Preferred Qualifications
- Previous retail experience with a track record of achieving sales targets.
- Experience with visual merchandising, inventory control, and shipment processing.
## Compensation & Benefits
- Store Associate pay range: $16.66 - $16.66 per hour.
- Eligible for the company 401(k) plan.
- Competitive pay, retirement plans, and employee discounts.
- Opportunities for career growth and professional development within the company.
## Additional Information
- Employment type: Part-time.
- Work environment: moderately noisy retail setting; requires prolonged standing approximately 4 to 14 hours per day, stooping, kneeling, reaching, pulling, occasional ladder use, and regularly lifting items weighing 5–25 lbs (may be higher sometimes). Good vision, including color differentiation, is required.
- The company provides reasonable accommodations for qualified individuals with disabilities, pregnancy, and religious practices in accordance with applicable law.
- EEO statement: Finish Line, Inc. is an Equal Employment Opportunity employer and prohibits discrimination; provides reasonable accommodations as required by law.
- Accessibility assistance to apply: call (317) 613-6890 or email [email protected].
- This job description is not exhaustive; employees may be asked to perform additional duties outside the normal scope per company policy, and the company reserves the right to modify the job description with or without notice.
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