Job Description
- *Job Description**
- *Welcome to arenaflex: Where Innovation Meets Excellence**
At arenaflex, we're passionate about delivering exceptional experiences to our customers and employees alike. As a leading organization in the industry, we're committed to fostering a culture of innovation, collaboration, and growth. We're now seeking an experienced Data Entry and Claims Specialist to join our team, driving efficiency and excellence in our operations.
- *About the Role**
As a Data Entry and Claims Specialist at arenaflex, you'll play a vital role in supporting our change management and departmental initiatives. You'll be responsible for delivering routine work independently, in accordance with established procedures and guidelines, in a timely manner and meeting deadlines appropriately. Your critical thinking and problem-solving skills will be essential in creating and modifying member level records across multiple products, applications, and platforms.
- *Key Responsibilities:**
- Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
- Meets or exceeds departmental quality and service standards.
- Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.
- Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines.
- Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines.
- Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.
- Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups.
- Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes.
- Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness.
- *Qualifications:**
- *EDUCATION AND EXPERIENCE:**
- High School or GED (Minimum Required)
- No prior experience required, but a strong desire to learn and grow with arenaflex
- *OTHER SKILLS AND ABILITIES:**
- Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity.
- Ability to perform under stress in cases of emergency, critical, or hazardous situations.
- Ability to work with others in a team environment.
- Demonstrates ability to work in a fast-paced environment.
- Demonstrates interpersonal skills with a collaborative style.
- Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
- Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.).
- Demonstrates the ability to use sound judgment and discretion regarding confidential information.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Successfully completes regulatory and job training requirements.
- *Why Join arenaflex?**
- **Career Growth Opportunities:** arenaflex offers a dynamic and supportive environment that fosters growth and development. You'll have opportunities to learn new skills, take on new challenges, and advance your career.
- **Learning Benefits:** We're committed to providing ongoing training and development opportunities to ensure you stay up-to-date with the latest industry trends and best practices.
- **Work Environment and Company Culture:** arenaflex is a collaborative and inclusive workplace that values diversity, equity, and inclusion. You'll be part of a team that's passionate about delivering exceptional experiences to our customers and employees.
- **Compensation, Perks, and Benefits:** arenaflex offers a competitive compensation package, including a comprehensive benefits program, flexible work arrangements, and opportunities for professional development.
- *How to Apply:**
If you're a motivated and detail-oriented individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
- *Confidentiality:**
All your information will be kept confidential according to EEO guidelines.
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