Job Description
Univerus is a fast-growing enterprise software company specializing in vertical market solutions. The Junior Application Consultant — Utilities specializes in implementing and supporting utility billing solutions for both the regulated and deregulated North American markets. Responsibilities Gather requirements and configure utility billing modules for water, sewer, gas, and electric services Validate billing calculations, rate structures, and payment processing Support integrations with GIS, SCADA, AMI, metering solutions, payment processors, and financial GL systems Lead UAT cycles and go-live activities for billing system deployments Train municipal billing staff and create user documentation for SaaS onboarding Provide time-sensitive support during billing runs and payment deadlines; triage and escalate effectively Skills Knowledge of utility billing systems and municipal government operations to support compliant and efficient workflows Utilized SQL and data querying to analyze data, troubleshoot issues, and generate actionable reports Contributed to ERP or Utility Billing systems implementation methodology, including requirements gathering, testing, integration, and post-go-live support Delivered effective customer-facing communication and training, improving user adoption and satisfaction Leveraged integration and API literacy to support system interoperability and data exchange across platforms Demonstrated strong problem-solving and support acumen to resolve technical and functional issues in a timely manner Bachelor's Degree in Commerce or Finance A minimum of 1-2 years of experience in accounting and / or A minimum of 1-2 years of experience in technical/programming field Applied domain knowledge to support accurate processes, compliance, and customer account management Led product requirements development by translating business needs into clear functional specifications and user stories Designed and delivered report development solutions to provide actionable insights and improve decision-making Utilized integration and API literacy to enable seamless system connectivity and data exchange Benefits Health and Dental EFAP RRSP Matching Generous Vacation and Paid Time Off Flexible Work Environment Education Reimbursement Program Company Overview Univerus acquire, support and invest in companies that sell industry-specific software solutions. It was founded in 2019, and is headquartered in Port Moody, British Columbia, CAN, with a workforce of 201-500 employees. Its website is