Job Description
Key Holder Job Summary of Key Holder: This job involves supervising and helping team members to ensure uninterrupted restaurant operations and a superior guest experience. The role centers on mentoring, establishing priorities, and upholding brand and safety regulations during each session. Job Duties and Responsibilities of Key Holder: • Execute all duties of restaurant team members as required. • Support the management team in meeting operational goals and maintaining brand consistency. • Make certain that the food and beverage preparation meets the quality and brand criteria. • Ensuring team members are informed about the key priorities, goals, and results of the shift is essential. • Guide and mentor team members throughout the work shift by offering constructive and punctual feedback. • Help with the education and enhancement of recently onboarded team members. • Monitor the implementation of safety, security, and profitability measures. • Coordinate with incoming managers to ensure a smooth transition between shifts. • Maintain standards for food safety and monitor inventory consistently throughout the duration of the shift. • Strive for exceptional guest service and ensure team members mirror this commitment. • Arrange team members' timetables and administer the handling of cash following company protocols. Qualifications and Experience of Key Holder: • Basic knowledge of computers and proficiency in English language, both spoken and written, are essential. • Strong preference is given to candidates with prior leadership roles in retail, restaurant, or hospitality industries. • Demonstration of strong teamwork abilities and the talent to energize individuals in a high-speed setting. • An optimistic outlook, consistency, and a keenness to grow and be flexible. • Showing a customer-centric approach coupled with effective troubleshooting capabilities. Benefits of Key Holder: • Above-average pay with added incentives for outstanding performance. • Providing Paid Time Off (PTO) and flexible scheduling options can boost employee morale and productivity by allowing them to take breaks and manage their schedules effectively. • Support for career progression through training and development opportunities. • Employee perks for dining and drinks. • A wide range of coverage choices for health, dental, and vision needs are provided. About Baskin Robbins: Baskin Robbins is a global leader in ice cream and frozen treats, committed to delivering high quality products and exceptional customer experiences. The Baskin Robbins values teamwork, innovation, and growth, creating a supportive environment for employees to develop skills and contribute to guest satisfaction. Apply tot his job