Job Description
Job description
Role: HALO ITSM SME
Location: Offshore / Remote β Bangalore, Hyderabad, Chennai, Noida (in order of preferences )
Experience: 4β8 yrs in ITSM tools with hands-on experience in HaloITSM preferred.
Roles & Responsibilities:
Required Skills
Location: Offshore / Remote β Bangalore, Hyderabad, Chennai, Noida (in order of preferences )
Experience: 4β8 yrs in ITSM tools with hands-on experience in HaloITSM preferred.
Roles & Responsibilities:
- Support HALO instance setup and configuration
- Configure ticketing, service desk workflows, SLAs, and automation rules
- Set up service desk modules (Incident / Service Request)
- Assist with basic integrations (email, AD, APIs)
- Support service catalog, forms, and reports configuration
Required Skills
- Experience with HaloITSM administration and configuration
- Understanding of ITIL processes (Incident, Problem, Change, Service Request)
- Experience with workflow automation and business rules
Range of Year Experience-Min Year
4
Physical Location
Bangalore - Campus
Qualifications
Any Degree or Diploma
Range of Year Experience-Max Year
8
Apply Now