Lead Payroll Partner Operations Team – Apply Online Today – Indeed Jobs US
🌍 Remote, USA
🎯 Full-time
🕐 Posted Recently
Job Description
Job highlights
Identified by Google from the original job post
Qualifications
A High school diploma/GED is required
Minimum of 6-months experience mentoring peers and/or direct reports is required
3 years Customer Service experience required
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Benefits
Base Compensation Range
$70,000—$85,000 USD
Compensation & Benefits
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Responsibilities
The Team Lead, Payroll Partner Operations oversees day-to-day operations and development of customer support advocates, dedicated to specific Payroll providers
The Team Lead will provide guidance and instruction to help support all team functions, meet performance goals as a team and coordinate with the Sales teams and internal Pie teams to assist with improving existing processes
This role requires strong attention to detail, advanced interpersonal skills, a metrics-based approach to operations and the ability to collaborate with other teams and departments
Serves as an escalation point for complex customer inquiries, questions and concerns