Learning Stakeholder Partner, Consultant - Customer Experience

🌍 Remote, USA 🎯 Full-time πŸ• Posted Recently

Job Description

About the position

The Enterprise Learning team designs strategic learning solutions that actively
engage employees in developing essential skills for effective performance and
career mobility, thereby supporting Blue Shield's mission. The Customer
Experience (CE) Learning Stakeholder Partner Consultant reports directly to CE
Stakeholder Sr. Manager.

In this role you will drive stakeholder relationships and their learning
strategies, including building and maintaining strong partnerships across all
business leadership teams, developing learning strategies, managing complex
projects, as well as working with matrixed teams to operationalize learning
initiatives. You and your team are responsible for leading PODs across matrixed
teams, responsible for developing, coordinating, and delivering effective
learning solutions.

    Responsibilities
  • Drive stakeholder relationships and their learning strategies
  • Build and maintain strong partnerships across all business leadership teams
  • Develop learning strategies
  • Manage complex projects
  • Work with matrixed teams to operationalize learning initiatives
  • Lead PODs across matrixed teams
  • Responsible for developing, coordinating, and delivering effective learning solutions

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