Job Description
AngelList is focused on accelerating innovation by improving the funding mechanisms for startups. The Limited Partner Relations Specialist will manage communications with LP investors, ensuring accurate reporting and service quality while collaborating with various teams to resolve issues and enhance the investor experience.
Responsibilities
- Handle the full range of inbound LP inquiries - fund economics, capital calls, wire and banking issues, distributions, subscription documents, K-1s and tax questions, and fund reporting - with accuracy and professionalism
- Maintain response and service quality and consistency across high volume
- Develop deep product knowledge across AngelList's fund administration platform
- Identify urgent or sensitive issues, escalate with clear context, and recognize patterns and edge cases that inform how we improve our products, processes, and services
- Contribute to improving team processes, playbooks, and tooling as you build expertise - including evaluating and implementing software and AI-driven workflows that enable a better investor experience at scale
- Support relationship management with key customers
- Work across legal, tax, banking, and product to get things resolved, not just passed along
Skills
- Handle the full range of inbound LP inquiries - fund economics, capital calls, wire and banking issues, distributions, subscription documents, K-1s and tax questions, and fund reporting - with accuracy and professionalism
- Maintain response and service quality and consistency across high volume
- Develop deep product knowledge across AngelList's fund administration platform
- Identify urgent or sensitive issues, escalate with clear context, and recognize patterns and edge cases that inform how we improve our products, processes, and services
- Contribute to improving team processes, playbooks, and tooling as you build expertise - including evaluating and implementing software and AI-driven workflows that enable a better investor experience at scale
- Support relationship management with key customers
- Work across legal, tax, banking, and product to get things resolved, not just passed along
- Write clearly and adapt tone based on audience - an institutional LP and a first-time angel investor need different things from the same email
- Are genuinely curious about how capital flows through private markets and find the operational complexity underneath it interesting
- Take initiative and work well on a team - you solve problems without waiting for permission, ask good questions instead of guessing, and pull for the people around you
- Stay composed under pressure - tax season, delayed wires, frustrated investors. You don't lose quality when things get busy or patience when someone is upset
- Are comfortable working with AI tools and eager to find ways to use them to work faster and smarter
- Have 0-1+ years of experience, ideally in a customer-facing role with operational responsibilities, and want a role where you're given real responsibility and agency from day one
Benefits
- Benefits
- Equity package
Company Overview
Company H1B Sponsorship
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