Job Description
Join our team and embark on a professional journey with a global organization that delivers care and improves health outcomes!
Optum is a leading health services company that uses technology to help millions of people live healthier lives. We are seeking a highly skilled Logistical Support Coordinator to join our team in Tampa, FL. As a Logistical Support Coordinator, you will play a critical role in coordinating and completing Practice Support Unit (PSU) events/visits across various functional areas. You will work closely with our Quality and Risk Adjustment market-based teams and providers to ensure seamless execution of events and visits.
Responsibilities:
- Coordinate alignment and understanding of PSU events/visits scope and objectives with the organization's strategic objectives and the Voice of the Customer (internal and external).
- Plan and Coordinate PSU events/visits/initiatives with contracted and employed PCPs.
- Coordinate and support PSU events/visits/initiatives scope and objectives throughout the event lifecycle, as needed.
- Audit and track all PSU events/visits, validation and submission of PRP open/closed gaps.
- Deliver all test results and progress notes generated by PSU events/visits to contracted and employed PCPs.
- Analyze event outcomes and make recommendations to improve future event requests.
- Use various systems (ePRG, eCW, CDSS, Productivity Reports) to pull reports and perform quality assurance reviews.
- Troubleshoot for missing elements and assist with outbound calls.
- Create, update and maintain accurate patient profiles in eCW for upcoming and past PSU visits/events.
- Prepare visit checklists and packets for LPN/NP visits.
- Ensure weekly reporting of activities of all PSU staff is accurate and timely.
- Coordinate with mobile screening vendors and cross-functional teams.
- Conduct post audits and ensure all submitted gap measures are captured by the corporate team.
Requirements:
- High School Diploma / GED.
- 2 years of experience with tracking data, working with large data sets, and making data-driven analytical decisions.
- Proficiency with Microsoft Office (Excel, Word, and PowerPoint).
- Reliable transportation (may need to attend Wellness events occasionally).
- Ability to work any 8-hour shift schedule during normal business hours (8:00am - 5:00pm, Monday - Friday).
Preferred Qualifications:
- Familiarity with HEDIS and STAR measures.
- ICD 10 and CPT coding experience.
- Bilingual (English/Spanish).
- Working knowledge of medical office procedures and medical terminology.
What We Offer:
- Competitive salary.
- Comprehensive benefits package.
- Incentive and recognition programs.
- Equity stock purchase and 401k contribution.
- Opportunities for career development and growth.
Apply Now and join our team as a Logistical Support Coordinator - Remote in Tampa, FL!
Apply Now