Loss Mitigation Intake QC Specialist

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Carrington Holding Company, LLC is a part of The Carrington Companies, providing full-lifecycle mortgage loan servicing assistance. The Loss Mitigation Intake QC Specialist is responsible for reviewing the accuracy of work performed by Loss Mitigation Intake Processors and ensuring compliance with company policies and procedures.

Responsibilities

Review files with initial acknowledgments
Check files for completeness and accuracy
Ensure files are structured and saved based on company policies and procedures
Ensure intake tasks are completed correctly
Track errors and/or issues to identify trends and training opportunities
Provide error reporting to management to assess potential process changes to streamline and improve results
Provide training to incoming new hires
Serve as a leader to peers and assist supervisor and manager on special projects
Perform other duties and projects as assigned

Skills

High school diploma or equivalent work experience
A minimum 1 year of experience processing residential mortgage loans, loss mitigation or related files
Consistently performs at an exceptional level in quality and quantity of work completed
Possess excellent verbal and written communication skills
SME level knowledge related to the Intake processes and procedures
Attention to detail
Ability to organize and prioritize own work schedule
Ability to work in a paperless, automated and fast paced environment while handling a high volume pipeline
Ability to work effectively as a team player
Ability to multi-task to complete various tasks as required
Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy
Knowledge of Microsoft Suite at intermediate level preferred

Benefits

Comprehensive healthcare plans for you and your family.
Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates.

Company Overview

Carrington Holding Company, LLC is a financial service provider for mortgages, asset management, real estate. It was founded in 2003, and is headquartered in Aliso Viejo, California, USA, with a workforce of 1001-5000 employees. Its website is http://carringtonhc.com/.

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