Job Description
About the position The Manager, ACS Contracts & Administration is responsible for assisting the Director with management of all Frontier contractual arrangements with airport third-party service providers (to include, but not limited to: ground handling, wheelchair services, deicing services, etc.); this includes holding the secondary corporate relationship with airport vendor personnel. Responsibilities • Assist in the management of a $200+ million cost center budget • Leading sourcing initiatives on behalf of ACS, in both technical and non-technical areas, to include deicing services, wheelchair provisioning, ground handling services and janitorial services • Evaluating and negotiating Living Wage Ordinances and Minimum Wage changes • A point of escalation for business partner disputes • Service Level Agreement program management • Contract database management and reporting • Analysis, production and coordination of third-party service provider reviews and regular scorecards • Drafting of contracts and amendments utilizing Frontier's templates • Creation and maintenance of an electronic contract repository • Review of existing contracts for discrepancies of work scope vs. current performance expectations • Conducting various station performance analyses • Identifying areas of opportunity for cost savings and reductions of risk with third-party service providers • Primary point of contact with Frontier's Finance organization as it relates to the budgeting and forecasting of ACS airport and third-party service provider expenses Requirements • 5 years of aviation experience, preferably with an air carrier or third-party aviation services provider • 2 years supervisory/management experience preferred • 2 years of purchasing experience preferred • Experience with RFPs and the administration of contracts • Bachelor's Degree in Business or Aviation Management or similar discipline; combination of education and relevant experience considered in lieu of degree Nice-to-haves • Thorough understanding and knowledge of aviation industry including budgeting, scheduling, and vendor management preferred • Exceptional negotiation skills • Ability to work with business partners to ensure cost-effective and timely customer service satisfaction • Working knowledge of ground handling procedures and staff planning • Excellent verbal communication skills • High level of initiative and strong presentation skills • Understanding of vendor management • Skilled in interpersonal communication, facilitation, leadership, dealing with multiple vendors, contract management, and problem-solving • Ability to identify contract inefficiencies thus leading to cost savings and reductions with business partners Benefits • Flight benefits for you and your family to fly on Frontier Airlines • Buddy passes for your friends • Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages • Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors • Enjoy a ‘Dress for your Day' business casual environment • Flexible work schedules that support work/life balance • Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date • Financial assistance during catastrophic hardship through the HOPE League Apply tot his job