Marketplace Operations Manager (remote)

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

This a Full Remote job, the offer is available from: Europe, EMEA

Full-time · Remote-first (EMEA) · B2B Marketplace Platform

We’re supporting a growing B2B marketplace platform connecting suppliers and enterprise buyers across Europe. As transaction volume increases and new regions are added, they’re now hiring a Marketplace Operations Manager to ensure supply, demand, and internal processes scale in a structured way.

This is a cross-functional role at the core of the business. You’ll work closely with Sales, Product, and Finance to monitor performance, remove operational friction, and improve marketplace balance.

The company has ~120 employees across Europe and operates fully remote, with 2–3 in-person meetups per year.

    What You’ll Work On
  • Monitor marketplace KPIs (liquidity, fulfillment rates, conversion, margins)
  • Identify operational bottlenecks across supply and demand
  • Improve onboarding processes for suppliers and enterprise customers
  • Collaborate with Product on workflow improvements
  • Define and document scalable operational playbooks
  • Support expansion into new verticals or geographic markets
  • Work closely with Finance on forecasting and performance tracking
    First 3–6 Months – Focus Areas
  • Take ownership of core marketplace performance dashboards
  • Improve one key operational metric (e.g., fulfillment speed or supplier activation rate)
  • Standardize supplier onboarding processes
  • Support launch of one new region or vertical
    What They’re Looking For
  • 4+ years experience in operations, consulting, marketplace, or scaleup environments
  • Strong analytical skills and comfort working with data
  • Experience managing cross-functional projects
  • Structured, process-oriented mindset
  • Ability to prioritize in a fast-moving environment
  • Fluent English

Experience from marketplace, logistics, supply chain, or B2B platforms is a plus.

Setup

Remote-first across Europe (CET ±3 preferred)

Cross-functional collaboration across Product, Sales, and Finance

2–3 company meetups per year

Reports to the Head of Operations

How to Apply

Apply via HiCareer and share a short note about operational improvements you’ve driven in previous roles.

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Due to high interest, we may not reply to everyone individually — but feel free to explore more roles via HiCareer or use our Career Assistant to evaluate the match.

This offer from "DoubleCloud" has been enriched by Jobgether.com and got a 77% flex score.

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