Media Agency Operations Manager

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

REMOTE OPERATIONS MANAGER (MARKETING AGENCY)
Company: Ahki Studios
Location: Remote
Job Type: Full-time (40 hours per week)
Compensation: $1500-$2,000 per month (based on experience)

JOB SUMMARY

This remote role is intended for applicants located in Latin America (Central or South America). Applicants located in the United States will not be considered.

Ahki Studios is seeking a highly organized and proactive Remote Operations Manager to oversee the operational workflow of our video marketing agency.

This role is responsible for ensuring projects run smoothly, teams stay aligned, and clients receive consistent, high-quality deliverables.

Portland-based video marketing agency serving local service businesses
We build done-for-you marketing systems that combine video content, advertising, and automation
Our systems generate leads and drive revenue for our clients

This role will act as the operational backbone of the agency, ensuring that production, communication, and delivery stay organized and efficient.

Someone highly organized and systems-oriented
Someone who takes ownership and solves problems proactively
Someone who can maintain extremely high standards for execution

This is not a basic virtual assistant role.

We are looking for a high-level operator who helps keep the agency running smoothly.

This is a full-time remote role requiring approximately 40 hours per week.

Manage client onboarding processes including CRM setup, automations, AI chatbots, and integrations (primarily within GoHighLevel or similar platforms)
Coordinate video production workflows with editors by creating clear instruction documents and tracking deadlines
Review content for quality assurance before it is sent to clients (spelling, formatting, branding consistency, captions, and calls-to-action)
Manage client content approvals and revision workflows using collaboration platforms such as Frame.io
Schedule organic social media content including short-form video posts and captions aligned with each client’s brand
Maintain daily communication with clients, editors, and media buyers to ensure projects remain on schedule
Prepare monthly client performance reports summarizing marketing results and campaign performance
Create and maintain internal SOPs (Standard Operating Procedures)
Record and maintain training documentation using Loom
Continuously evaluate and improve internal workflows and operational systems

EXPERIENCE

We are looking for someone who has experience managing operations or coordinating teams in a remote environment.

Managing projects, operations, or remote teams in a marketing, creative, or digital environment
Reviewing content for accuracy, branding consistency, and quality before delivery
Client communication and maintaining professional written communication
Managing multiple clients, projects, and deadlines simultaneously
CRM platforms such as GoHighLevel or similar marketing automation systems
Project management tools and collaboration platforms used by remote teams
Using AI tools such as ChatGPT for documentation, workflows, or operational tasks
Social media scheduling and content coordination

Candidates who have previously worked in marketing agencies, content production teams, or remote-first companies will be given strong preference.

Builds systems
Improves workflows
Prevents problems before they happen

Full-time remote role (40 hours per week)
Salary: $2,000 per month
This role is central to the operational success of Ahki Studios
We are looking for someone reliable, detail-oriented, and capable of managing the systems that keep the agency running smoothly

HOW TO APPLY

Please follow the instructions below carefully. Attention to detail is extremely important for this role.

STEP 1: RECORD A LOOM VIDEO (4–6 MINUTES)

Record a Loom video answering the questions below.

Important: Do not read directly from a script when recording your video. You may use notes if needed, but we want to see how you think and communicate in real time. Clear thinking and communication are essential for this role.

Applications that appear to be fully scripted or read word-for-word from a document will not be considered.

At the end of your Loom video, please include the phrase:

"Details matter."

This helps us confirm that you carefully read the full job description.

Tell us about yourself and your experience managing operations, projects, or remote teams. Focus on the types of teams or projects you managed, systems or processes you helped build, and results or improvements you helped achieve.
Describe the most complex operational workflow you have personally managed. Examples may include client onboarding systems, content production pipelines, marketing campaign coordination, or remote team operations. Explain what the workflow looked like, what tools or systems were involved, and how you ensured nothing fell through the cracks.
Scenario: An editor submits content for a client, but you notice spelling mistakes, inconsistent branding, and a missing call-to-action. Walk us through exactly how you would handle this situation from start to finish. Include how you communicate with the editor, how you maintain client confidence, and how you prevent the issue from happening again.
How do you stay organized when managing multiple projects, deadlines, and team members? Describe your task management system, how you prioritize work, and how you track deadlines and deliverables.
Tell us about a time something went wrong in a project you were responsible for. Explain what happened, what your role was, how you solved the problem, and what system you implemented afterward to prevent it from happening again.
What tools or platforms have you used to manage operations or remote teams? Examples may include CRM systems, project management tools, automation platforms, AI tools, or documentation systems.
Why do you want to work with Ahki Studios, and why do you believe you are the type of operator we can rely on?

STEP 2: SEND YOUR APPLICATION

Email your application to:
[email protected]

Required email subject line format:

Operations Manager Application – [Your Name]

Example:
Operations Manager Application – Maria Santos

Applications that do not follow this subject format may not be reviewed.

Your email should include:

Your Loom video link
Your resume or portfolio (if available)
Your time zone
Confirmation that you are available for 40 hours per week
A short note confirming your English proficiency and relevant operations tools experience

If your application stands out, we will reach out to schedule the next step in the interview process.

Pay: $1,500.00 - $2,000.00 per month

Work Location: Remote

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