Job Description
About the position Responsibilities • Conduct comprehensive operational excellence reviews to document and analyze divisional business trends and identify opportunities for improvement. • Communicate gaps to standards, associated action plans, and applicable training to unit level stakeholders and senior leadership. • Support action plan submission and completion, providing clear direction to ensure effective and consistent resolution of gaps to standard. • Prepare and present regular performance reports, improvement plans, and insights to the Sr.
Director of Insights & Excellence and other division leadership. • Monitor and analyze operational excellence review results to identify trends and opportunity areas. Requirements • Ability to travel up to 80%. • 3-5 years in food service and/or hospitality. • Exceptional communication skills, including the ability to effectively share customer insights and drive performance improvement. • Able to adapt to new/evolving technologies. • Ability to thrive in complex, fast paced environments. • Strong relationship-building skills.
• Self-driven mindset with the ability to manage multiple work-streams in parallel. • Demonstrated ability to manage project timelines, prioritize effectively, and meet ongoing deliverables simultaneously. • High attention to detail and quality deliverables. • Strong coaching, training, and development skills. • Advanced proficiency in bolthires Office, iOS, and data collection and analysis programs. Nice-to-haves • Associate and/or Bachelor's Degree in food service, culinary arts, hospitality, or relevant field.
Benefits • Medical • Dental • Vision • Life Insurance/ AD • Disability Insurance • Retirement Plan • Paid Time Off • Holiday Time Off (varies by site/state) • Associate Shopping Program • Health and Wellness Programs • Discount Marketplace • Identity Theft Protection • Pet Insurance • Commuter Benefits • Employee Assistance Program • Flexible Spending Accounts (FSAs) • Paid Parental Leave • Personal Leave Apply tot his job Apply tot his job