Job Description
WR Immigration is a global immigration firm known for its innovation and high-touch legal services. The Operations Business Analyst role involves supporting the firm's Operations and Global teams by improving processes, efficiency, and workflow while serving as a bridge between various stakeholders.
Responsibilities
- Support operational projects aimed at improving processes, efficiency and workflow across teams, including accounting, legal and tech functions
- Assist in developing and maintaining standardized processes and documentation
- Help coordinate cross-functional initiatives involving legal teams, global vendors, and operations
- Assist with project management reporting and stakeholder communications
- Track project progress and follow up on deliverables
- Provide administrative and coordination support to the Operations leadership team
- Support scheduling, prioritization, and execution of key operational initiatives
- Prepare both client and internal-facing reports, presentations, and business reviews
- Help manage global vendor relationships, contracts, and internal documentation
- Work closely with internal legal teams and global vendors in multiple countries to clarify billing questions and correct data issues
- Assisting with the review, and organization of billing-related data for timely submission to our accounting team
- Supporting the identification and resolution of billing discrepancies and data issues
- Assisting with reconciliation of legal team time, fees, and related billing data
- Run regular reports and follow up on missing or unclear billing information
- Maintaining organized billing records and documentation
Skills
- Bachelor's Degree (Accounting, Business, or related field preferred)
- Foundational understanding of accounting principles and/or data analytics
- Strong written and verbal communication skills with both internal stakeholders and clients
- Excellent attention to detail and organizational skills
- Comfort working with spreadsheets and basic business systems
- Comfort working with IT systems and a desire to use them to improve processes
- Professional demeanor and willingness to learn in a fast-paced environment
- High level of professionalism, discretion, and confidentiality
- Coursework or Internship experience related to accounting operations or data analytics, academic, or entry-level exposure to billing, accounting, or audit
- Strong Excel skills
- Interest in global professional services, legal immigration, or accounting operations environments and a willingness to work with people from many countries and cultures
- Experience supporting leadership or working in an executive support capacity in team-based or client-facing roles
- Familiarity with process improvement or operations-focused roles
Benefits
- Paid time off and paid holidays
- Medical, dental, vision, and life insurance coverage
- Health savings and flexible spending accounts to help offset healthcare and dependent care expenses
- Multiple retirement plan options (401k & Roth 401k)
- Access to an employee assistance program
Company Overview
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