Outbound Patient Enrollment Specialist- Part-Time Evenings – Indeed Jobs US
🌍 Remote, USA
🎯 Full-time
🕐 Posted Recently
Job Description
Identified by Google from the original job post
Qualifications
Experience working in a healthcare services organization with accountability for performance metrics
Prior experience conducting a high volume of outbound calls
Strong communication and problem-solving skills, the ability to address concerns and guide patients toward informed decisions
Prior experience working in a fast-paced work environment
Ability to maintain the highest degree of patient confidentiality
Comfort using CRM platforms
Excellent verbal and written communication skills
Passion for providing an outstanding patient experience
Skilled in building strong patient relationships and overcoming objections in a phone-based environment
Ability to thrive in a results-driven, autonomous environment built on trust, open communication, and constructive feedback
Benefits
Chronic disease is today's leading cause of death and disability in the US and the leading driver of the nation's $4.1 trillion in annual healthcare costs
An opportunity to help improve the quality of life of millions of Americans
Unique chance to support the development of an amazing product; Cadence's in-house clinicians are our super users and beta testers
Expected compensation range: up to $23-$25 per hour
Responsibilities
The Cadence Health team seeks a remote Patient Enrollment Specialist to act as an Outbound Call Agent, to call and enroll patients who are referred to Cadence by our partner physicians
You will be the patient's first point of contact and experience with Cadence and will interact with patients via phone call and text
This role will be part-time, Monday to Friday 5 pm to 9 pm EST
Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and the value proposition to patients
Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team
Build strong rapport and trust with potential patients, nurturing lasting relationships based on mutual respect and understanding
Follow established scripts to meet quality assurance standards, while adapting your communication to connect authentically with patients
Maintain a balance between delivering high-quality patient interactions and achieving productivity targets