Job Description
Job Details
Job Location Dallas, Texas - Dallas, TX
Remote Type Fully Remote
Position Type Full Time
Salary Range $23.00 - $24.00 Hourly
Travel Percentage None
Job Shift Graveyard
Description
General Responsibilities and Duties:
Β Communicate updates and challenges with the Client Relations team and Operations team.
Β Professionally communicate with customers on weekends until project manager is back in the office.
Β Manage, review, and audit client schedules in spreadsheets and time keeping systems.
Β Responsible for meeting deadlines on a weekly basis.
Qualifications
Qualifications:
Β High School Diploma or other equivalent education.
Β Bachelor's degree (preferred).
Β Customer Services: 1-2 year (preferred).
Β Security Background: 1-2 years (preferred).
Β Administrative Experience: 1-2 years (preferred).
Β Must be very organized with superior attention to detail.
Β Must have a good working knowledge of MS Excel, MS Outlook, MS PowerPoint, MS Word.
Β Must have excellent customer service skills.
Β Handle and access escalations
Β Scheduling and submitting time approvals
Β Proactive and able to take initiative
Β Great Problem solving skills
Β Alternative monthly schedules: One month Mon-Thurs. One Month Thurs-Sun
Β Dispatch role or answering calls and emails through out the night
Β MUST HAVE A GUARD CARD
Core Competencies:
Β Willing and quick to pick up new software.
Β Self-driven and motivated.
Β Excellent written and verbal communication skills.
Β Effective time management and delegation skills.
Β Critical thinking skills.
Physical Requirements
Β Regularly required to stand, sit, talk, listen, and operate a computer.
Β Must be able to see objects close-up to be successful in this position. (Ex: using a computer)
Β Moderate noise. (Business office with computers, phone, and printers, light traffic)
Β Ability to sit at a computer terminal for an extended period.
CA PPO 15200 | AZ DPS 1609999 | TX DPS B18160 | MD MSPD 106-5206 | WASH MPD SAB2002271 | HI 1111 | NJ SORA 1793 | NY 11000213558
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