Job Description
Join the careerzynith Retail Services team and embark on an exciting journey in the world of retail! As a Part Time/Casual Customer Service & Sales Assistant, you will be an integral part of a dynamic team that delivers legendary customer service, provides a rewarding work experience, and produces excellent financial results. careerzynith Retail Services is a high-volume, multi-channel retail operation that serves students, faculty, staff, alumni, and visitors at the careerzynith University campus.
- *About careerzynith Retail Services**
careerzynith Retail Services is a recognized leader in collegiate retailing innovation, operating at the heart of the careerzynith University campus. Our mission is to provide an exceptional shopping experience that exceeds customer expectations, while fostering a positive and inclusive work environment. As a Part Time/Casual Customer Service & Sales Assistant, you will be part of a team that is passionate about delivering outstanding customer service, driving sales growth, and contributing to the success of our retail operations.
- *Key Responsibilities**
As a Part Time/Casual Customer Service & Sales Assistant, your key responsibilities will include:
- **Sales and Service**: Greet and welcome customers, demonstrate active selling techniques, provide product information and guidance, and ensure a high-quality customer service experience.
- **Visual Merchandising**: Assist in maintaining the appearance of the sales floor, set up seasonal promotions and visual displays, and regularly monitor assigned areas for product restocking and recovery.
- **Point of Sale Support**: Operate cash registers, assist customers with check-out, and execute appropriate cash handling procedures.
- **Inventory & Order Fulfillment Support**: Help receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and possibly handle seasonal perishable goods.
- **Customer Care**: Support the digital and in-store shopping experience by assisting with responding to customer inquiries.
- *We Value Your Abilities**
We are looking for individuals who possess the following skills and qualities:
- **Drive a positive customer experience**: Build relationships, share product knowledge, and provide solutions to our customers' needs.
- **Greet and welcome customers**: Create a warm and inviting atmosphere for our customers.
- **Work successfully as part of a team**: Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
- **Be dependable in attendance and punctuality**: Meet scheduling requirements and adapt to changing business needs.
- **Demonstrate excellent communication skills**: Effectively communicate with customers, colleagues, and management.
- **Ability to occasionally climb ladders**: Meet physical demands of the role, including occasional ladder climbing.
- **Ability to lift and/or move up to 50 pounds**: Meet physical demands of the role, including occasional lifting and moving of merchandise.
- **Ability to stand for long periods of time**: Meet physical demands of the role, including standing for extended periods.
- *Qualifications**
To be successful in this role, you will need:
- **Pleasant personality**: A warm and friendly demeanor that makes customers feel welcome.
- **Excellent customer service skills**: Ability to provide exceptional customer service in a fast-paced retail environment.
- **Moderate computer/systems competency**: Familiarity with point-of-sale systems and basic computer skills.
- **Excellent oral and written communication skills**: Ability to effectively communicate with customers, colleagues, and management.
- **Prior retail sales experience**: Helpful but not required; we are willing to train the right candidate.
- *What We Offer**
As a Part Time/Casual Customer Service & Sales Assistant at careerzynith Retail Services, you will enjoy:
- **Competitive hourly rate**: Starting at $16.25/hour.
- **Variable schedule**: Based on availability, business needs, and work performance; some nights, weekends, and holidays may be required.
- **Opportunities for career growth**: Develop your skills and knowledge in a dynamic retail environment.
- **Collaborative work environment**: Work with a talented team of professionals who share your passion for customer service and sales.
- **Flexible work options**: Adapt to changing business needs and work schedules.
- *How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service and sales, we encourage you to apply for this exciting opportunity. Please submit your application, including a resume and cover letter, through our online application system. We look forward to hearing from you!
- *Equal Employment Opportunity**
careerzynith University is an innovative Ivy League university and a great place to work. We are committed to diversity and inclusion, and we welcome applications from individuals from underrepresented and/or marginalized identities. We are an equal opportunity employer and do not discriminate based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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