Job Description
- Job Description:
- Responsible for the daily oversight of the Patient Accounting Team.
- Make decisions regarding the handling of patient inquiries, telephone calls received and the coordination of operating activities with other Health System Personnel.
- Provides hospital policy/procedure guidelines as received from Administration and/or department.
- Responsible for analyzing and developing creative ideas for streamlining operations and procedures.
- Supervising functions within the Patient Financial Services Department including clinical trails, payment posting, billing and claims, insurance follow up, and patient follow up.
- Prepares reports for the Department Manager regarding staff issues, trends in staff performance, trends in patient issues and patient call volumes.
- Assists with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, policy and procedure development.
- Requirements:
- High School Graduate or GED
- 5 or more years of experience in payment posting, claims, denials, health care customer service, insurance processing, billing or collections.
- Associates Degree in Health Information Management or a related field of study from an accredited college or university (preferred).
- 3 or more years of experience in Epic (preferred).
- Benefits:
- The health system provides reasonable accommodations to qualified individuals with disabilities.
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