Job Description
About Us
Pawfect Pet Sitter has been caring for pets and their people in the north Phoenix area since 2018. We're a professional, team-based pet care company built on reliability, clear communication, and high standards. We're looking for someone who loves pets, loves people, and thrives in a role where every day keeps you on your toes.
- What You'll Do
- Answer and return client phone calls promptly and professionally
- Respond to client emails with warmth and clarity
- Schedule client requests and assign the right sitter for each job
- Coordinate new sitter shadowing schedules
- Monitor sitter check-ins during your shift to ensure everything runs smoothly
- Follow up with potential clients from Thumbtack and other platforms
- Reach out to happy clients to request Google reviews
- Support light social media posting using AI-assisted captions and sitter-provided photos
- Step in as emergency backup pet sitting coverage when absolutely necessary
- What We're Looking For
- A genuine love for pets (non-negotiable)
- Strong phone skills and a warm, professional communication style
- Background in customer service
- Experience with scheduling software and tech tools
- Comfortable working in Slack and ClickUp
- Self-motivated and reliable working independently from home
- Available Monday through Friday, 9am to 5pm MST
- Must be located in Anthem, Carefree, or Cave Creek, AZ
- Why You'll Love This Role
- Work from home, full-time
- Be the heartbeat of a team that genuinely cares about the pets and people we serve
- Monthly commission on top of your base pay
- Room to grow as we grow
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Pawfect Pet Sitter
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