Job Description
At Slipstream, we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations.
Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with the opportunities for internal growth.
Job Summary
The Project Manager, Master Data Management plans, organizes, and executes master data management (MDM) initiatives within the pharmaceutical and biotechnology sector. Leveraging PMP and Scrum Master certifications, this role leads cross-functional teams through the full project lifecycle—from discovery and design through implementation and steady-state operations. The Project Manager is responsible for delivering MDM programs on time, within scope and budget, while ensuring compliance with regulatory requirements (e.g., FDA, EMA, GxP). This individual coordinates across multiple departments, vendors, and global stakeholders for concurrent projects in a highly regulated environment.
- Responsibilities
- Project Planning & Governance: Create and maintain project charters, roadmaps, timelines, and objectives for MDM programs. Define project scope, schedule, budget, and resource allocation. Establish governance frameworks including steering committees and decision-making escalation paths.
- Agile & Hybrid Delivery: Apply Scrum and Agile methodologies alongside traditional project management (PMP) practices to drive iterative delivery of MDM solutions. Facilitate sprint planning, daily stand-ups, retrospectives, and backlog grooming sessions.
- Master Data Strategy Execution: Partner with data architects and business stakeholders to execute master data strategies encompassing customer, product, provider (HCP/HCO), and organizational hierarchies. Oversee data domain prioritization and phased rollout plans.
- Team & Stakeholder Management: Coordinate tasks, evaluate team performance, and manage expectations across executive sponsors, IT colleagues, business stakeholders, vendors, and clients. Build and maintain strong relationships at all organizational levels.
- Data Governance Coordination: Support the establishment of data governance councils, data stewardship programs, data quality metrics, and master data policies. Ensure alignment between MDM project deliverables and enterprise data governance frameworks.
- Regulatory Compliance: Ensure all MDM projects comply with pharmaceutical regulatory requirements including FDA 21 CFR Part 11, EU Annex 11, GxP, GDPR, and relevant data privacy regulations. Coordinate validation activities and documentation as required.
- Communication & Reporting: Manage overall project communications including executive dashboards, status reports, and steering committee presentations. Provide transparent reporting on project health, milestones, risks, and financials.
- Documentation: Create and manage all project-related artifacts including project plans, RAID logs, change requests, decision logs, meeting minutes, and lessons learned documentation.
- Risk Management: Proactively identify, assess, and manage project-related risks and issues. Develop mitigation strategies and ensure appropriate escalation when needed.
- Vendor Management: Manage relationships and contracts with MDM platform vendors (e.g., Informatica, Reltio, SAP MDG, Veeva), system integrators, and third-party suppliers. Oversee SOWs, deliverables, and SLA compliance.
- Process Improvement: Identify opportunities to improve MDM operational efficiencies, streamline data workflows, and enhance project delivery methodologies.
Qualifications
- Required
- Bachelor’s degree in Life Sciences, Computer Science, Information Systems, or a related field.
- PMP (Project Management Professional) certification required.
- Certified Scrum Master (CSM) or equivalent Agile certification required.
- Minimum 7–10 years of IT project management experience within the pharmaceutical or biotechnology industry, with at least 5 years focused on master data management, data warehousing, or enterprise data platforms.
- Demonstrated experience managing MDM platform implementations (e.g., Informatica MDM, Reltio, SAP Master Data Governance, Veeva Network, IQVIA, or similar).
- Strong understanding of pharmaceutical commercial data domains including HCP/HCO master data, product hierarchies, customer master, and organizational data.
- Experience working in FDA-regulated environments with knowledge of 21 CFR Part 11, GxP, and computer system validation (CSV) requirements.
- Proven ability to manage concurrent projects with complex dependencies across multiple departments and geographies.
- Ability to articulate complex technical concepts in a simple and coherent manner to both technical and non-technical audiences.
- Experience managing Commercial Off-the-Shelf (COTS) and/or Software as a Service (SaaS) solutions, including integrations, data migrations, and system decommissioning.
- Preferred
- Master’s degree in a relevant discipline.
- Additional certifications such as SAFe Agilist, CDMP (Certified Data Management Professional), or ITIL.
- Experience with data integration and ETL/ELT tools (e.g., Informatica PowerCenter, Talend, SSIS, or cloud-native solutions).
- Familiarity with cloud data platforms (AWS, Azure, GCP) and modern data architectures (data lake, data mesh, data fabric).
- Experience with pharmaceutical commercial data providers such as IQVIA, Veeva, and Symphony Health.
- Knowledge of DSCSA (Drug Supply Chain Security Act) and serialization data requirements.
- Skills & Competencies
- Strong analytical and problem-solving skills with the ability to work under pressure and manage competing priorities.
- Excellent communication and presentation skills; comfortable presenting to C-suite and steering committees.
- Proficiency with project management tools: MS Project, Smartsheet, JIRA, Azure DevOps, or Confluence.
- Excellent Microsoft Office skills (Word, Excel, PowerPoint, Visio, OneNote, Outlook).
- Experience with SharePoint or similar project workspaces and document repositories.
- Strong ability to listen, capture requirements, and translate business needs into actionable project deliverables.
- Ability to operate with limited oversight and command the respect of a broad range of business and technology stakeholders.
- Experience working with local and virtual/global teams across multiple time zones.
- Work Schedule
- Typical schedule will be Monday to Friday, 8:00 AM to 5:00 PM.
- Must be flexible to accommodate departmental needs and client/staff time zones.
- At times, overtime may be needed to accomplish deliverables, which could include evenings or weekend hours.
- For all remote meetings, there is an expectation of being on-camera with appropriate business attire and standard Slipstream virtual background.
- Work Location
- Place of employment is expected to be 90% remote.
- For all remote meetings, all employees are required to be on-camera with appropriate business casual attire and background.
- On occasion, some travel to client locations or company meetings may be required.
- Travel will be no more than 10%.
- Physical Requirements
- This position requires the ability to remain in a stationary position, often standing or sitting for prolonged periods.
- The ability to move about to accomplish tasks.
- Adjusting or moving objects up to 20 pounds in all directions.
- Communicating verbally and in written word with others to exchange information.
- Exposure to a standard office environment with average room temperatures with no adverse environmental conditions expected.
- Hourly Rate
- $120/hr.-$130/hr.
Slipstream is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream makes hiring decisions based solely on qualifications, merit, and business needs at the time.
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.
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