Job Description
What you will do
- The Pricing Disputes Analyst is responsible for the SAP price dispute cases for all Business Units who are utilizing SAP where customers dispute their invoice price. This will require a strong understanding of internal systems and activation processes to be able to investigate and resolve the request, which could involve contract activations.
- Support of Customer Solutions team members throughout the price dispute review process
- Collect and analyze data utilizing Stryker's systems and databases.
- Provide analysis of price dispute information to include volume, root cause, and approved/denied $ volume as needed by our internal customers.
- Commercially reasonable efforts to ensure a target of 90% of cases completed within the required 30-day SLA per Costa Rica Finance.
- Provide expedited support and guidance on escalations and those requests that become urgent for our customers.
- Provide training and guidance to internal business partners on process and systems.
- Learn, employ, and champion Stryker best practices and processes
- Support contract audit request with documentation as required by internal audit team
- Continuously review internal processes and technology to identify improvement opportunities and develop implementable strategies targeted to improve effectiveness and efficiency
- Manage relationships with peers in internal client organizations (Contracting, Costa Rica Finance, EAM, etc.)
- What you need
- Bachelor’s degree in Business, Business Administration, Accounting, Finance, Economics, or other related field required or 6+ years of applicable experience will be considered in lieu of a degree.
- 1+ years of professional experience required.
- Experience in the medical devices and technology industry and commitment, compliance, & administration functional area preferred.
- Experience with contract lifecycle management, Accounts Receivable process, and ERPs (SAP) preferred.
- Excel experience preferred
- $58,700 - $118,600 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors.
Posted on 3/23/2026
Posted Date: 03/26/2026 This role will be posted for a minimum of 3 days.
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