Job Description
We are seeking a high-impact Principal, Sales & Account Management (IC) to lead and grow strategic airline accounts in North America. This role is designed for a quota-carrying relationship builder who thrives on nurturing long-term partnerships, ensuring account success, and driving incremental revenue.
Role Overview
The Principal 6 Sales & Account Management is the primary executive contact for assigned airline accounts. This individual will own the customer relationship end-to-end 6 ensuring Sabre delivers value, capturing new opportunities, securing renewals, and expanding wallet share.
The role blends strategic account management with sales execution, balancing long-term customer success with short-term revenue goals.
- Key Responsibilities
- Serve as the primary point of contact and trusted advisor for assigned airline accounts.
- Build long-term, senior executive relationships to align Sabre 27s solutions with the customer 27s business strategy.
- Manage the full account lifecycle 6 renewals, upsell/cross-sell, new opportunities, and customer satisfaction.
- Achieve and exceed assigned sales quota and revenue retention goals.
- Collect on existing revenues while identifying and closing incremental growth opportunities.
- Lead strategic account planning: define growth strategies, identify risks, and ensure Sabre 27s portfolio adoption.
- Orchestrate cross-functional engagement with Product, Solution Consulting, Delivery, and Support teams to deliver customer success.
- Stay current on industry and market trends 6 including NDC, airline retailing, AI/automation, and operations optimization 6 to provide insights that strengthen customer relationships, guide account strategy, and position Sabre as a trusted partner.
- Represent Sabre in executive business reviews, industry forums, and customer councils.
- Travel up to 40 650% domestically to engage with airline executives and operational teams.
- Education and Qualifications
- 10+ years of enterprise sales/account management experience, ideally in Airline IT, SaaS, or travel technology.
- Strong track record of renewals, account growth, and quota achievement in strategic accounts.
- Deep experience managing C-level airline relationships and influencing multi-stakeholder decisions.
- Proven ability to balance long-term relationship building with short-term sales execution.
- Expert in account planning, consultative sales, and commercial negotiations.
- Strong executive presence, communication, and storytelling skills.
- Self-driven, strategic thinker with ability to manage complex accounts independently.
- MBA strongly preferred; Bachelor 27s degree required.
Benefits/Perks:
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