Producer Services Representative

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Maryland Auto Insurance is a Property & Casualty Insurance carrier and independent agency of the State of Maryland. They are seeking a results-driven Producer Services Representative committed to driving premium growth, expanding producer engagement, and strengthening visibility across the state. The role primarily focuses on increasing written premium by expanding the active producer network and ensuring producers understand how Maryland Auto supports their business.

Responsibilities

Recruit new producers and agencies to expand Maryland Auto’s distribution footprint across Maryland
Increase written premium by promoting Maryland Auto’s value proposition, eligibility options, and coverage advantages
Re-engage underperforming or inactive producers to restore production levels and identify new business opportunities
Conduct regular in-person producer visits to strengthen relationships and introduce tools
Represent Maryland Auto at industry events, producer meetings, mobile field engagements, and community outreach efforts
Deliver impactful training that improves producer productivity and submission success
Coach producers on how to position Maryland Auto effectively to win more business
Provide timely support to resolve underwriting questions
Conduct in-person underwriting assessments to verify eligibility and compliance
Perform site visits, documentation audits, and interviews to confirm risk accuracy
Identify inconsistencies or risk indicators and escalate concerns appropriately
Partner with underwriting, fraud, and claims teams to support consistent decision-making and obtain relevant producer feedback
Assist underwriting with continued development of sales and performance reporting
Document outreach activities, training sessions, producer interactions, and underwriting reviews

Skills

1-3 years of auto insurance underwriting experience, preferably with field responsibilities
Knowledge of Maryland personal auto regulations and Maryland Auto's role as a residual market mechanism
Ability to influence stakeholders and support premium-growth efforts
Excellent communication and interpersonal skills
Proficiency in Microsoft Office
Experience with Maryland Auto or assigned-risk plans
Background in field underwriting, producer-facing roles, or fraud detection
Insurance certifications such as AU, AINS, or CPCU
Spanish/English bilingual ability a plus

Benefits

Comprehensive health and dental coverage
Pension plan
401(k) plan
Generous leave package
Tuition reimbursement
Free onsite parking

Company Overview

Without insurance, it's harder to get where you want to be. If you've been turned down or cancelled, Maryland Auto will cover you. Guaranteed. It was founded in 1973, and is headquartered in Baltimore, Maryland, USA, with a workforce of 201-500 employees. Its website is https://www.mymarylandauto.com.

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