Job Description
Be a Part of our Team! Join a working family that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting administrators, teachers, children, and families. As the leader in connected solutions in the early childhood education space, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, family engagement, and center management. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers and administrators who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview Based anywhere in the U.S. the Product Manager, Mobile will be an integral member of the Product team and a key driver of Teaching Strategies' continued evolution as a digital SaaS company. As the Product Manager, you will be responsible for working in close cooperation with the Director of Product Management and the Mobile scrum teams to drive the execution of the company's mobile roadmap while maintaining operational excellence. You will be responsible for understanding the needs and jobs-to-be-done of customer end-users and breaking down complexity into well-articulated user stories, requirements, and acceptance criteria with the scrum teams. You will also partner closely with other product managers, scrum masters, developers, and UX/UI designers to develop, test, and launch critical mobile tools that customers love. This is a hands-on Product role and you can expect to engage directly in roadmap planning, prioritizing bugs, writing requirements, creating tickets, and everything in-between. Success in this role will require you to have a bias for action, sound judgment to make high-quality decisions quickly, and a natural ability to build alignment as you move your team and ideas forward using data-driven analysis, logic, research, and strong problem solving as your tools of the trade. Specific Roles & Responsibilities: • Wear a "Product Manager" hat for one or more agile scrum team(s). • Collaborate with the Director of Product Management, UI/UX, Engineers, QA, internal SMEs/stakeholders, and customers to create solutions to meaningful customer and business problems. • Translate high-level vision and solution designs into user stories w/ clear acceptance criteria and necessary requirements that are ready for development to begin. • Engage with customers and customer-facing stakeholders as-needed to validate new concepts and prototypes, collect beta feedback, and inform short- and long-term prioritization decisions. • Work directly with Engineering Managers to ensure the product backlog is groomed and prioritized to best achieve product vision and organizational goals. • Collaborate with the Director of Product Management, Engineering Managers, QA, and DevOps to build the context and confidence to prioritize user stories, bugs, security issues, tech debt, and other key items. • Track and report on product health metrics, progress to organizational goals, and roadmap milestones. • Actively understand, communicate, and manage risk. • Assist Project Managers, Marketing, and Product Support w/ translating technical details for tech and non-tech audiences (e.g., release notes, updates, training, etc.). • Attend all agile scrum ceremonies and represent the voice of the customer. • Support the product roadmap with market research, competitive analysis, product usage analysis, and product discovery research as needed. • Create and edit customer facing knowledge base articles to ensure our support resources stay up-to-date. • Partner with customer support and partner success teams to serve as a go-to resource for prioritizing strategic feedback and engaging in continuous discovery. • Partner with the Director of Product Management and the Product Marketing, Sales, and Partner Success teams to effectively launch new products and features to market. • Occasional domestic travel required for in-person team, department, and company meetings. Qualifications: • 4+ years of relevant work experience designing and delivering high-quality SaaS or consumer software products and features that customers love. • 4+ years of experience successfully leading cross-functional agile/scrum teams as a Product Manager in an agile / scrum development environment. • The ability to thrive in a fast-paced, collaborative, agile environment. • Able to produce results independently as well as collaboratively in a cross-functional team. • Experience working side-by-side with software developers, making sound prioritization decisions, and creating reliable pathways to determine the efficacy of your solutions. • A bachelor's degree in CS, Engineering, UI/UX, HCI, or related field is
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