Job Description
Wolters Kluwer is looking for a talented Associate Director, External Communications to support its Financial & Corporate Compliance (FCC) division. This role requires a strong background in PR and media relations, along with an established network of media contacts across North America, Europe, and APAC. The successful candidate will be responsible for developing and executing a strategic external communications program that drives visibility, credibility, and value for the FCC division. Existing relationships with financial, regulatory, tax, and accounting-focused media are critical for success. Wolters Kluwer is a global leader in professional information, software solutions, and services, combining deep domain expertise with specialized technology. Our solutions empower professionals to make confident decisions that improve business outcomes, strengthen compliance, and support robust regulatory and judicial systems. Every day, our customers rely on us to help them get it right. Basic Function In this role, you will serve as a trusted communications partner to the FCC divisional executive team, helping shape and deliver impactful external communications that influence key audiences, primarily media and relevant industry analysts. Reporting to the Global Director of External Communications, you will play a central role in protecting and promoting Wolters Kluwerâs reputation while supporting business growth and long-term value creation. You will lead high-impact initiatives to enhance external visibility for FCC solutions, executives, subject matter experts, and brands, driving media relations and PR efforts across priority markets. Working closely across businesses, functions, and geographies, you will bring creativity, alignment, and consistency to all external communications activities, ensuring they resonate with customers and support FCCâs strategic objectives. This is an opportunity to join a high-performing, collaborative team and make a meaningful impact. If you are a creative, results-driven communications professional with strong PR and media relations expertise who thrives in a dynamic, global environment, this role offers a compelling platform to do your best work. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as a trusted strategic communications advisor to the executive team, bringing sound judgment, confidence, and the ability to earn credibility and trust. Develop and execute comprehensive external communications and media relations strategies that support the Financial & Corporate Compliance (FCC) division and its full portfolio of solutions globally. Create and manage a broad range of external communications materials, including press releases, holding statements, media alerts, briefings, pitches, FAQs, blogs, social media content, bylined articles, and relevant Annual Report content. Proactively pitch and engage targeted reporters and media outlets to build understanding of the FCC strategy and drive sustained visibility for the division and its business units. Partner closely with the FCC divisional executive team, the Divisional Vice President of Internal Branding & Communications, and Marketing leaders to ensure alignment with messaging, positioning, and goâtoâmarket initiatives. Identify and leverage compelling insights and story opportunities to build external awareness among media, analysts, and influencers, ensuring close integration with Internal Communications. Build and maintain strong relationships with key media outlets, industry publications, and influencers, delivering wellâplanned story pitches on a consistent cadence. Create and manage media and analyst engagement opportunities for executives and subject matter experts in support of FCC priorities and strategic objectives. Define clear objectives and success metrics for external communications initiatives, using both quantitative and qualitative measures. Drive participation and success in relevant industry recognition programs, including managing award submissions and analyst ranking nominations in collaboration with divisional communications leaders. Anticipate industry trends, emerging issues, and potential reputational risks, implementing proactive and reactive communications strategies to protect and promote the company. Monitor media coverage and alert internal stakeholders to timeâsensitive issues, developments, or opportunities. Oversee PR governance, review, and approval processes, continuously improving communications practices, efficiency, and impact. Manage external PR and media monitoring agency partners to ensure consistent, highâimpact messaging and reporting. Build strong partnerships with internal stakeholders, including HR, Internal Communications, and Brand, to amplify external storytelling and support Wolters Kluwerâs employer brand. Demonstrated ability to operate effectively in a fastâpaced, evolving environment while managing multiple priorities with focus and composure. Proven relationship builder who collaborates seamlessly across functions, aligning diverse stakeholders toward shared goals. Highly resilient with a strong âcanâdoâ mindset; takes full ownership of initiatives from concept through execution and delivery. Other Duties Special projects as appropriate. JOB QUALIFICATIONS Education Bachelorâs degree in communications, public relations, or journalism. Advanced degrees or certifications in external comms and marketing are a plus. Experience At least 10 years of media relations/external communications experience (all within a corporate or public relations agency environment) Existing set of strong North American, European and APAC contacts across Tier 1 media, trade publications, and broadcast Experience with crisis communications, including legal, investor and public relations implications. Preferred Qualifications: Superb writing and editing skills and a strong sense of narrative and storytelling. Excellent creative thinker, with an ability to quickly understand a breadth of information and simplify the communication. Ability to verbally relay concepts, goals, and project plans to all parties involved in the execution of said plans. Ability to effectively collaborate with cross-functional teams as well as working in long-distance situations. Ability to read and understand industry specific documents and/or presentations. Ability to author routine reports and correspondence. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to effectively and efficiently communicate with all levels of management. Experience with AI prompting and use of GenAI tools in communications. Other Knowledge, Skills, Abilities or Certifications: Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Meticulous, able to work independently and as a contributor in a team environment. Strong organizational, time management and interpersonal skills Flexible and responsive to change. Skills and Competencies Native fluency in English. Fluency in other European languages is a plus. Strong overall media relations expertise including in-depth experience with relevant tools, tactics, strategies, data, reporting, and analytics. Deep level of expertise in message development & content creation Outstanding communication skills (verbal, written and interpersonal) Adept at understanding and prioritizing complex information, reporting, and requests. Rigorous attention to detail and a strong focus on accuracy, with exceptional research and analytical skills. Exceptional organizational skills; must be able to juggle simultaneous projects. A strong team ethic, keen to learn new skills, share expertise and accept feedback. Travel requirements This position requires travelling <15% Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure weâre getting to know youânot a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $122,300.00 - $218,550.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. Weâre innovators with impact. We provide expert software and information solutions that the worldâs leading professionals rely on, in the moments that matter most. Youâll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of âŹ5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce â one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, youâll feel valued for your contributions, and youâll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Raganâs Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our âTogether we thriveâ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (âweâ or âusâ) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
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