Job Description
Public Sector Delivery Manager - AI/ML Systems
Location: Washington, DC (Remote considered for exceptional candidates)
Compensation: $178,000 - $223,000 base salary (plus equity and comprehensive benefits)
Clearance: Active Top Secret required
Mission
This organization is advancing the application of artificial intelligence and machine learning to the most critical challenges in national defense and public sector operations. As a member of the Public Sector Delivery team, you will ensure government and defense customers achieve mission success through exceptional implementation, integration, and long-term partnership.
- You'll serve as both strategist and operator-owning account plans, driving delivery, and ensuring seamless collaboration across engineering, operations, and client stakeholders. The ultimate goal: deliver measurable, repeatable value in support of U.S. national security AI/ML objectives.Key Responsibilities
- Manage customer relationships from senior executives to technical end users, ensuring alignment and mission impact
- Lead onboarding and implementation, overseeing operational success and ensuring projects deliver against objectives
- Drive cross-functional collaboration with internal teams to deliver cutting-edge AI/ML solutions and resolve technical issues
- Identify risks and preempt challenges, maintaining long-term customer satisfaction and contract health
- Develop scalable frameworks that make customer success repeatable across the organization
- Partner with client teams to understand operational and technical pain points, advocating for improvements with internal engineering resources
- Engage directly with customer technical teams, providing hands-on support for AI/ML deployment, troubleshooting, and user adoption Qualifications
- Required:
- Active Top Secret security clearance
- Minimum 5 years of professional experience, including customer-facing roles in technical program management, government services, or professional engagement management
- Solid understanding of machine learning operations (MLOps) and strong aptitude to master generative AIworkflows
- Demonstrated success managing multi-stakeholder relationships and complex technical programs
- Proven track record of analytics-driven problem solving and structured project execution
- Excellent written and verbal communication skills
- Collaborative, cross-functional work style with strong initiative and follow-through
- Willingness to travel up to 25% Preferred:
- Experience in defense technology, AI companies, or dual-use innovation environments
- Proficiency in Python, SQL, or similar programming languages
- Deep understanding of ML operations for generative AI workflows
- Background in modeling, simulation, or wargaming
- Prior experience supporting or delivering technology to U.S. government or defense customers Compensation & Benefits
- Base Salary Range (Washington, DC): $178,000 - $223,000 USD
- Equity participation for eligible roles
- Comprehensive health, dental, and vision insurance
- Retirement plan and learning & development stipend
- Generous PTO and parental leave
- Additional benefits such as commuter support or remote work flexibility Who You Are
You are a mission-driven professional who thrives in high-impact, fast-moving environments. You combine a deep understanding of national security operations with technical acumen and customer empathy. You are proactive, organized, and driven by a commitment to deliver AI solutions that enhance the safety, readiness, and resilience of the nation.
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