QA Lead – Test Manager, Eligibility Systems

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

    Job Description:
  • Lead end-to-end QA and testing activities for eligibility, enrollment, renewals, and case management modules.
  • Develop and maintain test strategies, test plans, and test schedules aligned to project timelines and release cycles.
  • Manage functional, integration, regression, and user acceptance testing (UAT) for eligibility systems.
  • Validate system behavior against Medicaid, SNAP, TANF, Childcare, and other HHS program rules.
  • Coordinate testing activities across cross-functional teams, including business analysts, policy SMEs, developers, and vendors.
  • Review and approve test scenarios, test cases, and expected outcomes for eligibility workflows.
  • Track and manage defects, working with technical teams to ensure timely resolution and retesting.
  • Provide regular QA status reporting, risk assessments, and readiness updates to project leadership.
  • Support go-live readiness, cutover planning, and post-implementation stabilization (“hypercare”).
    Requirements:
  • 5–10 years of experience in QA, Test Management, or Quality Assurance leadership roles.
  • Hands-on experience testing eligibility and enrollment systems, preferably within an Integrated Eligibility System (IES) environment.
  • Strong understanding of eligibility workflows, determinations, renewals, verifications, and notices.
  • Experience supporting public-sector or healthcare systems, particularly Medicaid or HHS programs.
  • Proven ability to lead QA teams and coordinate testing across multiple workstreams.
  • Experience with defect tracking and test management tools (e.g., Jira, ALM, Azure DevOps).
  • Strong analytical, documentation, and communication skills.
    Benefits:
  • N/A

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