Job Description
- Job Description:
- Conduct high-volume outbound calls to targeted lead lists (including contacts who have received newsletters and direct mail campaigns)
- Confidently handle objections and engage affluent, educated homeowners in meaningful conversations
- Track and report key performance metrics, including call volume, contact rate, and conversion rate
- Utilize a dialer system with local presence to optimize pickup rates
- Accurately update CRM with call outcomes, lead status, and follow-up actions
- Provide regular reporting on call performance (daily or every other day)
- Send quarterly CMAs (Comparative Market Analyses) to nurture past clients and prospects
- Execute follow-up and action plans for leads identified as likely sellers
- Support database marketing by creating and distributing quarterly newsletters
- Manage and grow social media presence (Instagram and LinkedIn) for brand visibility and networking
- Maintain detailed and organized client records within the CRM
- Proactively identify opportunities to add value when call tasks are complete
- Provide consistent updates on daily progress, priorities, and completed tasks
- Requirements:
- You have experience in cold calling, sales, or outbound outreach and can confidently handle objections
- You’re a strong communicator with a natural, professional phone presence
- You’re comfortable engaging affluent homeowners with credibility and confidence
- You’re organized and experienced with CRM systems and lead tracking
- You’re a self-starter who works independently and takes initiative
- You have solid written communication skills for outreach and social media
- You’re proactive and consistent with progress updates
- You are willing to work in a US time zone schedule.
- You can secure the required technical setup, including:
- At least a 720p HD webcam
- A noise-canceling headset
- A primary internet connection of at least 25 Mbps
- A backup laptop, backup internet device, and backup power source
- A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM
- A backup computer with at least Intel Core i3 and 4 GB RAM
- Benefits:
- We pay you fairly and on time
- We provide prepaid HMO coverage for your peace of mind
- We help you grow with tools, training, and honest feedback
- We celebrate your wins
- And above all, we actually care
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