Job Description
About the position
- Responsibilities
- Deliver a best-in-class subtenant management program that scales across a global portfolio in partnership with our outsourced Lease Administration and Subtenant Management team
- Nurture relationships with subtenants, property managers, landlords, and internal REWS team-members to anticipate needs and partner effectively
- Team closely with REWS and business partners to support real estate needs and the subleasing strategy, providing reporting and decks as requested
- Drive a high level of accuracy on sublease abstracts, critical date reports, monthly rent statements, bill backs, operating expense estimates, reconciliations, and other monthly results
- Supervise accounts receivables for subtenants and team with Legal as-needed
- Partner on subtenant audit requests and assist with internal audits as they relate to subtenant portfolio
- Lead on budgets and re-forecasts related to subtenant portfolio
- Lead collection, tracking, and return of Letter of Credits and Security Deposits in partnership with Treasury and outsourced Subtenant Management team
- Ensure spaces being marketed for sublease are in tour-ready condition in partnership with REWS and our outsourced Subtenant Management team
- Lead all aspects of Property Condition Assessments to ensure subleased spaces are being maintained
- Team with REWS Transactions team on requests related to sublease transactions, landlord consent process, and handover preparations
- Manage and approve subtenant tenant improvement and alterations requests, tenant improvement allowance (TIA) draw packages, and payment of TIA in partnership with REWS Project Design & Delivery team, our outsourced Subtenant Management team, and landlords
- Provide timely and accurate review and approval of OpEx Estimates and Reconciliations in partnership with outsourced Subtenant Management team
- Lead smooth move-in and move-out processes, teaming with Master Landlord, REWS, and our outsourced Subtenant Management team
- Own quarterly Key Performance Indicators (KPIs) related to sublease management performance
- Ensure Playbooks are current and representative of industry standard methodologies
- Partner on data strategy, metrics, and reporting for subleased portfolio
- Tailor program to local regulations and practices based on sublease location
- Partner with the Project Design & Delivery team on the implementation of our REWS Climate Transition Plan as it relates to our subleased portfolio.
- Requirements
- Bachelor's Degree or equivalent experience
- At least 6-8 years of commercial real estate experience in asset/property management and/or on a real estate & workplace team leading a subtenant portfolio
- Expert level skills to comprehend, analyze, interpret, and summarize various types of leases and subleases
- Strong financial, accounting, and data skills, including experience preparing OpEx Estimates and Recons
- Ability to lead through ambiguity and prioritize opposing priorities to ensure project timelines are met
- Self starter who is proactive, diligent, and acts like an owner
- Ability to optimally communicate verbally or in writing with internal and external partners through data-informed storytelling
- Proficient with Google suite, lease administration platform(s), Slack, and DocuSign
- Benefits
- Competitive salary
- Incentive compensation
- Equity options
- Comprehensive health benefits
- Employee resource groups
- Inclusive benefits
- Professional development opportunities
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