Job Description
VA Job Description: Our client is a Real Estate Agent in New Jersey that is seeking an individual who embraces opportunity and is committed to extraordinary customer service - to their clients and their colleagues. We are seeking someone who is capable of implementing and managing multiple real estate systems and projects with minimal supervision. This person has a high degree of creativity, organizational skills, attention to detail, and consistent communication. The right candidate thrives in a fast-paced environment to support the team in managing the client experience and will take on a wide variety of challenges and provide creative solutions. The ability to adapt to a constantly changing environment and shifting priorities is a must in a successful candidate. Responsibilities • Build, implement, and manage all systems for sellers, buyers, rentals, lead generation, database management, information management, and back-office support • Social Media & Email Marketing, including all social media platforms • Transaction management: Oversee all contracts through closing. This includes acting as a liaison between real estate agents, clients, attorneys, mortgage brokers, inspectors, etc. during the process of a transaction to effectively manage the administrative tasks involved from contract to close. • Document management, including ensuring compliance with office, helping with e-signatures, and assistance with contracts. • Create and maintain an operations manual that documents all systems and standards • Responsible for coordinating activities related to listings: validating info, inputting listings in Multiple Listing Service (MLS) system, submitting commission invoices, preparing marketing, managing signs & lockboxes • Responsible for appointment preparation including generating Comparative Market Analysis for Listings & Sales Comparisons for Buyers • Responsible for assisting with client events including but not limited to planning, day of coordination, set up & follow up. • Database & client management including but not limited to house anniversary, birthdays, holiday cards, closing gifts & client events • Responsible for helping lead agent or showing assistant by scheduling and arranging showings as well as sending buyers/agents any relevant info or MLS attachments prior • Responsible for Open House coordination, set up & follow up Qualifications • Prior experience as a Real Estate VA • Social Media marketing experience required • Must have the ability to quickly shift focus and prioritize • Working knowledge of the following systems: Lofty CRM, Fello, Canva, Google Suite, Docusign, Facebook, Instagram • Strong written and verbal communication skills • Marketing skills - social media, print, and web-based • Sales skills - Cold calling leads • Exceptional organizational and project management abilities • Great ability to focus • Concerned about doing things the right way • Calm under pressure • Learning-based • Service-based attitude • Proven ability to succeed • Customer Experience attitude • Growth Mindset • Thought Leader • Strong verbal and written English skills Sample tasks needed help with: • Create marketing flyers using Canva • Send out Holiday/Anniversary Cards to Clients • Operations Manual for Real Estate Business • Email blasts/Newsletters • Create Social Media Templates/Content on Canva • Assist in the creation of marketing materials such as newsletters, blog posts, and promotional campaigns. • Manage Email lists and subscriptions. • Maintain and update CRM systems (Lofty CRM) • Send Reminder/Follow-up communication for all transactions (transaction coordination templates/automation) • Assist in planning virtual events, webinars, workshops or online conferences. • Learn DocuSign – to send forms to buyers, sellers, tenants after buyer consults and listing presentations. • Input new leads, contacts, and client info. • Track interactions with clients • Perform general admin duties such as data entry, file organization, and document preparation. • Assist with project coordination and task management. • Research and gather data as required. • Adapt to additional tasks and responsibilities assigned. • Emails for testimonials to clients who have not submitted them. • Questionnaires for new clients (pre-buyers’ packet and pre-sellers packet)- helps learn about the client and we can send to gather info before we schedule zooms. Programs Being used: • Lofty CRM • Fello • Google (G-suit products, google drive, email, forms, sheets, word documents) • Microsoft Word • Canva • DocuSign Apply tot his job