Job Description
TEWS Elektronik GmbH & Co. is a well established German company in the field of moisture and density measurement with a strong commitment to service excellence across the Asia-Pacific region. Our team is dedicated to delivering high-quality customer support, efficient operations, and long-term client satisfaction. With our regional footprint expanding, we are seeking a highly capable Regional Service Manager for China to strengthen our service leadership. Lead and manage the regional service organization across multiple APAC markets. Ensure consistent, high-quality service delivery, customer satisfaction, and operational performance. Manage escalations, provide solutions, and support local service teams on customer site. Collaborate closely with Sales, Operations, and Product teams in Germany to enhance the customer experience. Bachelor’s degree in Engineering, or related field. Minimum 5–7 years of service management experience, ideally in a regional role. Strong communication skills. Experience working in fast-paced, multicultural environments. Ability to manage cross-border teams, resolve escalations, and drive operational excellence. Proficiency in English and Mandarin required Willingness and ability to travel regularly within the region and occasionally to Germany for training and team building purposes Able to work under pressure. Work independently and as a good team player as well. Competitive salary Career development opportunities in a dynamic, international environment. Comprehensive employee benefits and medical insurance. A collaborative culture that values professionalism and continuous improvement.