Job Description
Note: The job is a remote job and is open to candidates in USA. Amazon is transforming global trade by helping businesses navigate complex customs processes with cutting-edge brokerage services. In this pivotal role, the Account Executive will be instrumental in expanding Amazon Customs & Trade's external business, connecting companies to seamless international shipping solutions and driving strategic growth across diverse customer segments. Responsibilities Drive New Business Acquisition: Execute targeted outreach to potential customers, manage active accounts, and guide them through comprehensive sales and onboarding processes Vendor Conversion: Partner with internal teams to identify and approach conversion opportunities, delivering compelling presentations about our customs brokerage services External Customer Acquisition: Research and qualify potential clients, conduct discovery calls, and prepare tailored proposals that showcase our unique value proposition Continuous Improvement: Capture customer insights, identify process enhancements, and contribute to refining sales strategies and messaging Relationship Management: Maintain accurate customer interaction records and collaborate effectively across cross-functional teams Skills Bachelor's degree in a relevant field or equivalent work experience 1+ years of sales or account management experience Experience effectively communicating complex concepts through written and verbal communication Demonstrated ability to meet performance goals in a metrics-driven environment Ability to work independently while collaborating effectively with cross-functional teams Speak, write, and read fluently in Mandarin Experience in Logistics/freight forwarding/Supply Chain industry as a Broker/Customs agent Proficiency with CRM systems (Salesforce preferred) Track record of successful B2B relationship building Experience working with Amazon Retail vendors or similar enterprise customers Demonstrated ability to learn complex technical products and explain them simply Benefits Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage) 401(k) matching Paid time off Parental leave Company Overview Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence. It was founded in 1994, and is headquartered in Seattle, Washington, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship Amazon has a track record of offering H1B sponsorships, with 3262 in 2026, 22803 in 2025, 21175 in 2024, 19057 in 2023, 24088 in 2022, 12233 in 2021, 14881 in 2020. Please note that this does not guarantee sponsorship for this specific role.