Job Description
Note: The job is a remote job and is open to candidates in USA. Tilt is a company focused on transforming access to financial products through innovative mobile-first solutions and machine learning-powered credit models. They are seeking an AI Context Specialist / Technical Writer to join their Business Intelligence team for a 6-month contract, responsible for creating and managing documentation that supports AI systems and analytics tools. Responsibilities • Create and manage AI context files, AI configuration docs, and instructions for internally facing AI analytics tools • Establish a framework for evaluating changes to AI content, context, and instruction sets on output accuracy and ease of use • Update, edit, and revise AI context based on outcomes and feedback • Establish a context management framework: templates, style guides, versioning, and review workflows for AI- and BI-ready documentation • Partner cross-functionally with both technical and customer-facing teams to capture how products work from a customer perspective and translate that into precise data context • Document and operationalize canonical metrics and source-of-truth tables by coordinating with metric owners; clarify relationships across datasets and services • Audit existing docs and dashboards for accuracy and consistency; flag issues and coordinate corrections and deprecations Skills • Experience with an internal or customer facing AI project/s in deployment, configuration, testing, or delivery. You can talk to examples of AI accelerating business decisions, creating better solutions for customers and/or drive efficiencies • 3-5 years of technical writing experience in software/data environments, with a track record of independently driving docs from discovery through publication • Ability to simplify complex concepts, enforcing consistency and elevating clarity - comfortably editing beyond AI-generated drafts • Strong stakeholder-management skills; able to synthesize input from PMs, engineers, and customer-facing teams • Deep interest in AI and how high-quality context improves AI/analytics outcomes; you use AI tools but apply sound editorial judgment • Organized and detail-oriented; you operate independently day-to-day with clear goals, regular check-ins, and crisp communication Benefits • Virtual-first teamwork: The Tilt team is collaborating across 14 countries, 12 time zones, and counting. You’ll get started with a WFH office reimbursement. • Competitive pay: We're big on potential, and it's reflected in our competitive compensation packages and generous equity. • Complete support: Find flexible health plans at every premium level, and substantial subsidies that stand up to global standards. • Visibility is yours: You can count on direct exposure to our leadership team — we’re a team where good ideas travel quickly. • Paid global onsites: Magic happens IRL: we gather twice yearly to reconnect over shared meals or kayaking adventures. (We’ve visited Vail, San Diego, and Mexico City, to name a few.) • Impact is recognized: Growth opportunities follow your contributions, not rigid promotion timelines. Company Overview • Tilt (formerly Empower) is a financial technology company on a mission to expand access to fair credit. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is Apply tot his job