Job Description
Note:
The job is a remote job and is open to candidates in USA. RemoteHunter is seeking a remote ASL Customer Care Representative to manage account-related and technical support calls in American Sign Language. This role involves resolving customer issues, providing service information, and supporting sales of additional services in a structured environment. Responsibilities Handle inbound customer calls in ASL via video for troubleshooting, billing, or service questions Identify root causes of customer problems and resolve issues using provided tools and resources Educate customers on billing details, policies, and payment options Document call details and new account information accurately in the system Process sales and complete service orders for additional products or services Correct errors in work orders as needed Complete all required job training and cross-training Stay updated on reference materials and changes relevant to the role Perform other assigned duties Skills Proficiency in American Sign Language High school diploma or equivalent Strong customer service, sales orientation, multi-tasking, rapport-building, problem-solving, and teamwork skills Ability to work effectively in a remote, highly structured setting Strong computer skills and ability to navigate multiple screens 1 year of experience troubleshooting basic hardware, software, or connectivity issues 1-2 years of customer service experience Enthusiastic and personable Company Overview RemoteHunter is your dedicated AI job search assistant, turning the job hunt from a slow, individual effort into a quicker, smarter, and guided experience by streamlining each step of the process and speeding up your path to the right career opportunities.
It was founded in 2025, and is headquartered in, with a workforce of 11-50 employees. Its website is