Job Description
Note: The job is a remote job and is open to candidates in USA. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Associate Bid Manager is a foundational member of the team, providing critical support across the proposal and content management lifecycle while developing the core skills necessary for advancement within Five9.
Responsibilities
- Collaborate with and support Bid Managers in the end-to-end coordination of multiple, simultaneous RFP responses, ensuring adherence to all deadlines and quality standards
- Uphold the quality and clarity of all proposal documents through meticulous proofreading, formatting, and editing
- Help create and maintain project outlines and track the progress of assignments from project team members
- Actively participate in proposal kickoff meetings, capturing key decisions and action items to ensure project alignment from the start
- Under the guidance of senior team members, collaborate with Subject Matter Experts (SMEs) across the organization to gather and synthesize the technical and business information required to create compelling responses
- Transform boilerplate content and raw input from SMEs into clear, persuasive, and client-centric proposal narratives
- Build a foundational knowledge of Five9’s product suite and service offerings to ensure the accuracy and relevance of all proposal content
Skills
- Bachelor's degree in a relevant field preferred (e.g., English, Communications, Business, Technical Writing)
- Exceptional written and verbal communication skills, with a natural talent for clear, concise, and professional expression
- An impeccable eye for detail and a passion for organization; you thrive in structured environments and don't let anything fall through the cracks
- A proactive and collaborative mindset, with a strong desire to learn and a willingness to take on new challenges in a fast-paced, deadline-driven environment
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment.
- Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability
- Basic Life Insurance
- 401k saving plan with employer matching
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents
- Generous employee stock purchase plan
- Paid Time Off
- Company paid holidays
- Paid volunteer hours
- 12 weeks paid parental leave
Company Overview
Company H1B Sponsorship
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